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City Pension Zem

3.0 star property
Travelers find a peaceful retreat just steps from Tokyo Imperial Palace and Ryogoku Kokugikan, perfect for unwinding after a day of exploration

Choose dates to view prices

City Pension Zem offers a quiet escape in bustling Tokyo. Guests appreciate the helpful staff, dry cleaning/laundry services, and tasty restaurant meals. The hotel provides in-room WiFi and spa services, including massages, to help visitors recharge for another day of sightseeing.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen
The current price is ₩267,864
₩300,810 total
Jul 26 - Jul 27

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Basic Room

Basic Room | In-room safe, desk, laptop workspace, iron/ironing board

Basic Room

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Futons
  • Free WiFi

View all photos for Standard Room

A hotel room with two beds, a desk, a chair, and a view of the outside.

Standard Room

8.0 out of 10
Very good
(1 review)
  • 80 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 3 Twin Futons
  • Free WiFi

View all photos for Family Room

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

  • 1 bedroom
  • Sleeps 7
  • 2 Double Beds and 3 Twin Futons
  • Free WiFi

View all photos for Japanese-western Room, Non-smoking

A hotel room layout with a bed, two seating areas, a bathroom, and a kitchenette.

Japanese-western Room, Non-smoking

  • Sleeps 7
  • Free WiFi

View all photos for Non-smoking Type A - 45 ㎡ - Max 6 Guests

A hotel room with two beds, a dining table, a view of trees and flowers, and a painting on the wall.

Non-smoking Type A - 45 ㎡ - Max 6 Guests

  • Sleeps 6
  • Free WiFi

View all photos for Non-smoking Type B - 80 ㎡ - Max 7 Guests

A hotel room with two beds, a desk, a chair, a view of the outside, and a painting on the wall.

Non-smoking Type B - 80 ㎡ - Max 7 Guests

  • Sleeps 7
  • Free WiFi

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About the neighborhood

Chuo, a neighborhood in Tokyo, is home to City Pension Zem. TeamLab Planets TOKYO and Ghibli Museum are cultural highlights, and some of the area's notable landmarks include Sensoji Temple and Tokyo Imperial Palace. Looking to enjoy an event or a game? See what's going on at Tokyo Dome or Nippon Budokan. Visit our Tokyo travel guide
Map
2-16-9, Nihonbashikakigaracho, Chuo-ku, Tokyo, Tokyo, 103-0014

What's nearby

  • A bridge, a tower, and fireworks over water.
    Sumida River
    4 min walk - 0.4 km
  • A traditional wooden building with a tiled roof, a staircase leading to the entrance, and a small tree in front.
    Hamacho Park
    6 min walk - 0.6 km
  • Suitengu Shrine
    3 min walk - 0.3 km
  • Meijiza Theater
    6 min walk - 0.6 km
  • Koami Shrine
    7 min walk - 0.7 km

Getting around

  • Suitengumae Station
    3 min walk
  • Bakurochou Station
    16 min walk
  • Haneda Airport (HND)
    25 min drive

Restaurants

  • 福しん
    3 min walk
  • 砂場
    3 min walk
  • 讃岐うどん 谷や
    3 min walk
  • ドトールコーヒーショップ
    2 min walk
  • 龍盛菜館
    3 min walk

About this property

City Pension Zem

  • Hotel remodeled in 2025 and located near Tokyo Imperial Palace
  • City Pension Zem provides amenities like laundry facilities and a restaurant. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Luggage storage, smoke-free premises, and an elevator
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms at City Pension Zem include thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
  • More conveniences in all rooms include:
    • Heating and fans
    • Bathrooms with rainfall showers and bidets
    • 50-inch LCD TVs with digital channels
    • Wardrobes/closets, kitchenettes, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Family friendly

  • All-in-one washer/dryer
  • Dining table
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (once per stay)

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Built in 1983
  • Renovated entire property - October 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Dining table
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • All-in-one washer/dryer
  • Desk
  • Electrical adapters
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is City Pension Zem pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at City Pension Zem?

As of Jul 16, 2026, prices found for a 1-night stay for 2 adults at City Pension Zem on Jul 26, 2026 start from ₩267,864, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at City Pension Zem?

Check-in start time: 3 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at City Pension Zem?

Check-out is at 11:00 AM.

Where is City Pension Zem located?

Located in Chuo, this hotel is 0.2 mi (0.3 km) from Suitengu Shrine and within 3 mi (5 km) of Sensoji Temple and Tokyo Imperial Palace. Tokyo Bay and Tokyo Skytree are also within 3 mi (5 km). Suitengumae Station is only a 3-minute walk and Hamacho Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

City Pension Zem Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 138 out of 232 reviews
Rating 8 - Good. 71 out of 232 reviews
Rating 6 - Okay. 16 out of 232 reviews
Rating 4 - Poor. 5 out of 232 reviews
Rating 2 - Terrible. 2 out of 232 reviews

Reviews

Verified

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place, has a lot of space and is very comfortable. Very close to the city terminal to take the Bus to each airport. Good dining options and train/subway station nearby.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Qing Yang

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and good location
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was incredibly spacious for our family. The staff were kind, helpful, and responsive. Having the washer/dryer for our family and staying in Japan for 12 days was very helpful. It is central to several train stations, as low as 5-10 minutes. Several stores and Grocery store across the street we visited frequently was convenient.
Stayed 7 nights in Jun 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay for a family. Will come back again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities
Super Clean Room, very spacious for a family of four, staff very courteous, stones throw to bus station that connects to both Haneda and Narita Airports. Plenty of local stores, restaurants, very connected transit.
Stayed 10 nights in Dec 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

Great location and service

Great location and stay
Stayed 10 nights in Dec 2024
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super accommodating and helpful. Apt is very spacious, Washer/Dryer in room. 10-15 min walk to nearest big train station.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area, friendly staff and warm hospitality
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Enjoyed our short two-night stay here. The hotel staff were very friendly, respectful and helpful.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Jonalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location 👍
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

SARAH

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. Walkable to station to get to tourist areas. The area is slighly residential so it's quiet. Easy to walk to restaurants and 7-11. We enjoyed our stay and would like to return
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Maria

Liked: Cleanliness
Lovely and helpful staff.acessible to most amenities and public transport.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Vilvarasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, clean and quiet. I would definitely recommend this to anyone who is visiting Tokyo, as it may be one of the best places to stay there.
Verified

2/10 Terrible

Lazar

Liked: Amenities, property conditions & facilities
I stayed here 3 nights and enjoyed tremendously.Staff was poliže and helpful. Location is great.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good. Restaurants and convenient stores nearby. I would stay in this property again.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean, with friendly and helpful staff and easy access to public transport.
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, convenient, comfortable beds, and unlimited necessities is great!
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

natalie

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was amazing!! It was super clean, very accessible and insanely affordable. We stayed for 8 nights and paid 360 per person for the whole trip. There were five of us and the place fit us and could’ve got 3 more. I forgot my iPhone charger but they had some for us in the room to use. One of the best places to stay at while in GINZA. 10/10 recommend:)
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about it. Big room, great location, great internet.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cosy little hotel with friendly staff. The hotel itself is dated, but it's clean and well kept. There's a train station within walking distance and there are quite a number of dining options around the area. Would stay at this hotel again when I'm in Tokyo.
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Room was clean, neat and big enough for solo traveler. Bathroom is a bit small but ok. Convenient location.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

xuemei

Liked: Cleanliness, staff & service, property conditions & facilities
Greart location. Very clean and quite. Easy to access subways and a few sight seeing locations.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a calm neighbourhood, close to subway. Friendly staff. Very good price. Highly recommended.
Stayed 15 nights in Sep 2024
Verified

10/10 Excellent

Moruya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a lot of space. Everything we needed was there. We wish we could have stayed longer.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Takako

Liked: Cleanliness, amenities, property conditions & facilities
200m from Tokyo city Air Terminal. Easy access from/to Narita or Haneda airport. Staff members are friendly and very kind. The owner speaks fluent English.
Stayed 2 nights in Sep 2024