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City Pension Zem

3.0 star property
Hotel in Tokyo with a restaurant

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Photo gallery for City Pension Zem

Urban high-rise buildings line the city street, featuring large windows and balconies.
Enjoy a peaceful retreat with a view, featuring a framed artwork and a potted plant.
Standing tall in the heart of the city, this high-rise building offers a unique urban experience.
Enjoy panoramic views from our rooftop terrace, surrounded by the city's vibrant architecture.
Basic Quadruple Room | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Laundry
  • Free WiFi
  • Air conditioning
  • Restaurant

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Kitchenette
Refrigerator
Dining table
LCD TV
Washer/dryer
Renovated in 2025
Free extra futon mattress
  • 80 sq m
  • Sleeps 6
  • 2 Double Beds and 4 Twin Futons

View all photos for Basic Quadruple Room

Basic Quadruple Room | 1 bedroom, in-room safe, desk, laptop workspace

Basic Quadruple Room

Highlights

Air conditioning
Kitchenette
Refrigerator
Dining table
LCD TV
Washer/dryer
Renovated in 2025
Free extra futon mattress
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

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About the neighborhood

Map
2-16-9, Nihonbashikakigaracho, Chuo-ku, Tokyo, Tokyo, 103-0014

What's nearby

  • Ryogoku Kokugikan - 2 min drive - 1.4 km
  • Sensoji Temple - 4 min drive - 3.8 km
  • Tokyo Skytree - 4 min drive - 4.1 km
  • Tokyo Dome - 5 min drive - 5.4 km
  • Tokyo Imperial Palace - 5 min drive - 3.7 km

Getting around

  • Suitengumae Station - 3 min walk
  • Bakurochou Station - 16 min walk
  • Haneda Airport (HND) - 25 min drive

Restaurants

  • ‪福しん - ‬4 min walk
  • ‪中国料理龍鳳 - ‬6 min walk
  • ‪マクドナルド - ‬6 min walk
  • ‪讃岐うどん 谷や - ‬3 min walk
  • ‪ロビーラウンジ フォンテーヌ - ‬2 min walk

About this property

City Pension Zem

Hotel remodeled in 2025 and located near Tokyo Imperial Palace
City Pension Zem provides amenities like laundry facilities and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • Luggage storage, smoke-free premises, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at City Pension Zem include thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Heating and fans
  • Bathrooms with rainfall showers and bidets
  • 50-inch LCD TVs with digital channels
  • Wardrobes/closets, kitchenettes, and refrigerators

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Family friendly

  • All-in-one washer/dryer
  • Dining table
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (once per stay)

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Built in 1983
  • Renovated entire property - October 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free extra futon

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Dining table
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • All-in-one washer/dryer
  • Desk
  • Electrical adapters
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

City Pension Zem Hotel Tokyo
City Pension Zem Hotel
City Pension Zem Tokyo
Japan
City Pension Zem Tokyo
City Pension Zem Hotel
City Pension Zem Hotel Tokyo

Frequently asked questions

Is City Pension Zem pet-friendly?

No, pets are not allowed at this property.

How much is parking at City Pension Zem?

This property doesn't offer parking.

What time is check-in at City Pension Zem?

Check-in start time: 3 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at City Pension Zem?

Check-out is at 11:00 AM.

Where is City Pension Zem located?

Located in Chuo, this hotel is 1.2 mi (2 km) from Ryogoku Kokugikan and within 3 mi (5 km) of Sensoji Temple and Tokyo Imperial Palace. Tokyo Skytree and Tokyo Dome are also within 3 mi (5 km). Suitengumae Station is only a 3-minute walk and Hamacho Station is 9 minutes.

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City Pension Zem Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 119 out of 213 reviews
Rating 8 - Good. 71 out of 213 reviews
Rating 6 - Okay. 16 out of 213 reviews
Rating 4 - Poor. 5 out of 213 reviews
Rating 2 - Terrible. 2 out of 213 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Enjoyed our short two-night stay here. The hotel staff were very friendly, respectful and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area, friendly staff and warm hospitality
Stayed 2 nights in Jun 2024

10/10 Excellent

Jonalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location 👍
Stayed 4 nights in Jun 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good. Restaurants and convenient stores nearby. I would stay in this property again.
Stayed 3 nights in Aug 2024

8/10 Good

Maria

Liked: Cleanliness
Lovely and helpful staff.acessible to most amenities and public transport.
Stayed 2 nights in Jun 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, convenient, comfortable beds, and unlimited necessities is great!
Stayed 4 nights in Aug 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean, with friendly and helpful staff and easy access to public transport.
Stayed 7 nights in Apr 2024

2/10 Terrible

Lazar

Liked: Amenities, property conditions & facilities
I stayed here 3 nights and enjoyed tremendously.Staff was poliže and helpful. Location is great.
Stayed 1 night in Dec 2023

10/10 Excellent

Vilvarasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, clean and quiet. I would definitely recommend this to anyone who is visiting Tokyo, as it may be one of the best places to stay there.

8/10 Good

Kathleen

Liked: Staff & service, amenities
Staff was friendly and highly accommodating, beds were surprisingly comfortable. Will stay again for shorter stays.
Stayed 1 night in Apr 2023

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the hotel staffs are always thoughtful.
Stayed 11 nights in Jul 2024

10/10 Excellent

Moruya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a lot of space. Everything we needed was there. We wish we could have stayed longer.
Stayed 4 nights in Nov 2024

10/10 Excellent

Martin

Liked: Staff & service, property conditions & facilities
The staff was very friendly. The rooms were quiet and clean.
Stayed 5 nights in May 2023

10/10 Excellent

Dustin

Liked: Staff & service, amenities, property conditions & facilities
Very large and nice and clean room was perfect
Stayed 2 nights in Apr 2023

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a calm neighbourhood, close to subway. Friendly staff. Very good price. Highly recommended.
Stayed 15 nights in Sep 2024

10/10 Excellent

Takako

Liked: Cleanliness, amenities, property conditions & facilities
200m from Tokyo city Air Terminal. Easy access from/to Narita or Haneda airport. Staff members are friendly and very kind. The owner speaks fluent English.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about it. Big room, great location, great internet.
Stayed 4 nights in May 2024

10/10 Excellent

Ivy Mei Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are large and only 3 rooms on every floor, Staff were nice.
Stayed 4 nights in Jun 2023

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Close to bus and subways
Stayed 4 nights in Aug 2024

10/10 Excellent

Kyoko

Liked: Cleanliness, staff & service, property conditions & facilities
The building may be a bit old, but they keep the place clean with personable service.
Stayed 13 nights in Feb 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cosy little hotel with friendly staff. The hotel itself is dated, but it's clean and well kept. There's a train station within walking distance and there are quite a number of dining options around the area. Would stay at this hotel again when I'm in Tokyo.
Stayed 3 nights in Sep 2023

10/10 Excellent

wenceslao

Liked: Cleanliness, staff & service, amenities
The hotel is surprisingly a block away from one of Tokyo City Air Terminals, Train Terminal and Tourist Information building. You can easily access Tokyo's tourist destinations. Narita and Haneda airports are a Limo Bus ride away. The hotel owner and his staff speak English and are very helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second time around

This is our second time staying at this hotel and that is for a reason. The room is spacious especially for Japanese standards, there is a special touch to it as the owner is very hands on and it is close to the TCAT where one can board the limousine bus to go to Haneda or Narita airport. They have many amenities and they would refresh our towels and bottled water everyday. There are also many restaurants nearby and is walking-distance to train stations. We will definitely stay again!
Stayed 3 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. The room was pretty big and the location was nice and quiet. They provided us clean towels and water bottles daily if we needed. There’s a 7 eleven right around the corner and the subway was about a 7 min walk. The property is older but that didn’t bother us. We would definitely stay here again.
Stayed 7 nights in May 2024

8/10 Good

GLMCV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were kind enough to allow us to leave our luggages for storage after chexk out
Stayed 2 nights in Dec 2022