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"I liked the clean ingredient/cruelty free shampoo and conditioner"

"If you like to walk this is the place to be, if not the local train transportation was at the corner (about 3 buildings away). The staff was friendly and informative of the area. It has underground parking available."

"Lovely hotel and well worth the money. Staff were exceptionally helpful, especially the front desk staff who were amazing. Beds were exceptionally comfortable and the shower was a treat in the mornings. Pool area was relaxing and comfortable and spotless. Don't be fooled by the somewhat brutalist exterior of the hotel - it really is a great place to stay, ideally located about 5 mins walk to the subway and the Eaton Centre. Hop on Hop off bus stops close by and most of the tour companies pick up and drop off at the hotel. Didn't use the in house dining facilities as there are plenty of places nearby, although slightly disappointed that some of the in house hospitality areas were closed when we were there but overall it didn't affect our stay that much. Will definitely be back next time we visit Toronto."

"Room was very clean. Staff are amazing vey helpful. Didn’t get a chance to use hottub. Close to everything downtown restaurants and entertainment"

"Perfect!"

"Our experience each time at this hotel has been great! Staff are very accommodating and friendly. The suites are clean, well laid out with very comfortable beds."

"Wonderful location for Toronto Blue Jays games or visits to CN Tower and Ripley's Aquarium. Very helpful staff. Great breakfast buffet."

"We really were impressed with the staff. For years we have stayed at hotels at Pearson and I can honestly say that the staff are the best I've encountered. Also, the hotel is clean and modern. We were also impressed with the selection at the breakfast area. We had to leave on the shuttle at 6 and everything was set up at 530 when we arrived. Shuttle service was excellent! Well done!"

"What a beautifully appointed hotel! Lots of room in the lobby to sit, relax, work or chat. Room was clean and had everything we needed (except the pour-over coffee was not the best). We couldn't get the curtains to close though, so it was too bright in our room for sleeping well. Overall, a great spot and central to everything."