Find hotels in Trapiche, Arucas

"The location is very bad"

"Lovely breakfast. Nice to have an outside space with view of the sea. Very comfortable room."

"Rooms need total revamp. Tired and stained walls and carpets. Heartless hotel. "

"Internet no work in some rooms Safe box no work,coffee machine no work "

"Beautiful hotel with fantastic staff. Phenomenal breakfast not to be missed. Looking forward to our next stay. "

"Room was clean Staff were superb Breakfast was fantastic "

"We did not need parking. Staff were very good and also very helpful. Would recommend and may ho back to them again "

"We had a poor experience and multiple issues with our room and were informed by reception, "sorry, this is the standard".... 1) I accept not all rooms have a sea view, but ours was looking into a cliff face with virtually no natural light entering the room... For 230 euros! The room felt like a utility closet that had been repurposed. Unacceptable. 2) The room had a mouldy, putrid smelling AstroTurf 'terrace' that faced said cliff. See attached photos of the florid mould. 3) The WiFi in the room was broken / could not even load a WhatsApp message. If this is the 'standard' that Occidental hotels holds themself to then they should reclassify this as a 2-3* hotel. I have stayed in cleaner, better 3* hotels for 1/3rd of the price. We would certainly not recommend anyone stays here or mistakes it for a luxury experience. It is a box-ticking "4*" hotel which on closer inspection does not live up to this grade. "

"He estado dos veces seguidas en este hotel con una semana de diferencia y se confirma las deficiencias, solo pasa el servicio de habitaciones si se exige en recepción, no reponen el gel de ducha a menos que lo reclames varias veces, y el hotel peca de tener pocos servicios en general"