We’ve never had huge issues with anywhere we’ve stayed in Tahoe, but we stayed at 3114 Aspen & it was very dirty- spiderwebs everywhere, thick layer of dust on everything, clumps of hair stuck to toilet, carpets/floor were gross, old napkins in the couch, patio was not usable as there was a huge tarp with logs in the corner (we stayed in summer) to name a few things. It was very outdated with a dirty, hard couch that no one wanted to sit on. We looked at all the 2 bed/2 bath condos & none of the pictures were of the condo we stayed at. It was so bad that we requested to be moved- they were able to do this, but unfortunately while the new place was in better shape, we could not get it to cool down & ended up leaving late at night before our check out time the next day as all the kids were so uncomfortable they couldn’t go to sleep.
The details on Expedia were pretty misleading. We thought the condo was at the village, but both condos were a few minutes away- not a huge deal, but annoying when we thought it was right there. We also did not know the units did not have AC until after we booked the non-refundable room & the resort emailed us frequently asked questions. We did pay a resort fee, but to access any of the facilities (pickleball/tennis courts, pool, hot tub, game room, etc) you also had to pay a $10 per person/per day fee-not sure what the report fee paid for.
The staff were very nice & helpful in changing our condo, but we will not stay at this resort again.