“Toilet broke in the middle of the night flooding the room. Front desk person stated nothing could be done and just gave towels to mop up the water. We had to turn off the water ourselves to the bathroom to stop the flooding as it wasn't stopping and staff didn't care. NO room change offered just sorry you may use the lobby bathroom. No available working shower. Paid for parking but none was available so had to park in a vacant field across the street.
had to sleep in a room filled with sewer (...