Find hotels in Ulat Primero, Silang

"Clean room. Friendly staff"

"Great service and staff friendliness. Amenities is great with daily bottled water and 3-in-1 coffee. One thing to suggest is bath towels to use with the daily shower gel. Had to be creative to use this. Lastly, airport transfer could have been less pricey, as its 3x more compared with Grab or JoyCar."

"Avoid the hassle. I do not recommend Summit Ridge for a staycation. Pros: Location. Strategically located near Tagaytay attractions, with an adjacent mall for quick needs. Cons: 1. STAFF HAS NO SENSE OF URGENCY. Checked in at 11:00 AM for 4 rooms (8 pax w/ 3 seniors). Promised an update once rooms were ready. By 2:00 PM (check-in time), no rooms were available despite 8 staff at the desk. I watched them accommodate 11 other guests, then I stood in front of them from 2:16–2:25 PM just to follow up. Only when their “sir” arrived at 2:29 PM did they act. We got all rooms at 2:49 PM; but one key didn’t work and needed validation by 2:56 PM. 2. NO TOWELS. None provided upon check-in; had to request for all 4 rooms. 3. BREAKFAST IS BASIC; SERVICE IS SUBPAR. Arrived 7:35 AM (6–9 AM service), no seats available. They offer to set up tables outside with no urgency; followed up by 7:50 AM for us to be seated. NEW attendant didnt know we're waiting! Intentional or not, only our table has NO knives, with smaller utensils. Staff isnt checking the buffet table; I had to request for coffee and butter to refill. 4. ELEVATORS ARE OLD. Both visibly rusty and creaking; only 1 elevator working on Day 2. 5. POOL HAS TOO MUCH CHLORINE. Strong odor; almost not swimmable. Nearby hotels have better, heated pools. 6. HOUSEKEEPING DID NOT REFILL TOILETRIES. No replenishment on Day 2; had to buy from nearby store. Written based on actual experience. No proper apology or compensation given."

"Our room was dusty and it looked like a semi finished apartment. The tv at check in was broken, maintenance did come to replace it. The windows were dirty and overall, the room didn’t feel clean."

"It is overall great, thank you for the nice staffs they are attentive and nice"

"Much better than last stay in 2025 when the lobby and rooms had too much perfumed air. Now it smelled clean like it used to. My only 3 issues: sun streamed thru the gaps of blinds, bidet was hard to use, tub is not deep soaking. But overall still a great experience as the suite is comfortable and spacious."

"Beautiful views. Comfortable beds. Spacious Rooms."

"there was nothing to add - service and cleanliness was great"

"Room was good, the staff were helpful, and the beds were"