업스테이트 뉴욕 리조트

“This hotel was pleasant. The rooms are spacious, though the bed is firm and not the most comfortable. The pillows were excellent. Breakfast was acceptable but should have been included given its quality. Overall, this was a two to three star hotel with four-star staff and amenities, resulting in a three and a half to four star experience.”

“Wasn’t made to feel like a valued guest. Entrance ways were being paved and hotel had no detour signage with the result it took us more than 15 minutes just to access the reception from arriving at the property. Then check in was over an hour late and would have been longer if we hadn’t been persistent.”

“Hideaway Bay is a great little spot. We really enjoyed our stay! The cottage itself was very clean and nice. The beach is quite rocky so you need shoes to walk around and for the water (especially for little kids). It was great to have access to loungers and umbrellas. The beach bar was delivered food and drinks right to you on the beach, I would suggest putting side tables with the beach furniture so people have a place to put their drink down. The fire at night was lovely, everyone gathered...

“that check in is at 4pm and they closed the outdoor pool at 7pm, the lines to check in are insane waited 45min to check in. not enough staff to help in general.”