โThe staff was wonderful ! Jamal the front desk clerk was so nice to all our family. He really made us feel welcome. The rest of the staff was very kind as well. The beds were very comfortable and so were the linens. The bathroom was nice and clean. Plenty of parking. The surrounding were quiet as well. The breakfast was good with plenty of variety. The coffee machine in the lobby was a great bonus. โ
โDog-friendly AND clean, not a combo you find too often! Nice sitting areas in lobby. Room was updated, spacious with good lighting, beds very comfy. Pool and workout room were clean and well-equipped. Excellent location for an overnight visit to Niagara. Walking distance to park, restaurants, shops. Indoor parking deck is nearby but not attached. Breakfast was a little disappointing (bacon cold and rubbery) but they do offer it. Easy enough to skip that part though and grab a bite elsewhere!...
โIt was great! Right from a pre-check in phone call and then at Check in, the woman who checked me in was excellent! She was constantly available for things like towels, questions, even light bulbs! I am so sorry i didnt get her name, because I would mention her by name. And Yolanda, the "breakfast lady" deserves much appreciation, she keeps the food fresh and ready. And it's a lot of work, yet she makes it look easy, however it is not and she does a great job! Even the owner was pleasant, which...
โWe could check in 7pm because of the shortage of staff(they said, and never said sorry). The suite was dirty, toilet didn't be flushed, and the crews were not kind. Besides, they knocked door before 10am for room cleaning. We should be hurry up for check out. So we just stayed the suite room for 15 hours very uncomfortably. Never recommend this hotel. โ
