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"From checking in and throughout our 2 night stay the staff were so friendly and helpful. Gave transport options…don’t bother with the airport hopper bus service so easy to catch the bus just along from the hotel. The breakfast is great value with extensive choices and good coffee machines. Rooms clean and bed’s comfy. Would definitely stay here again "

"Amazing place to stay close to the terminal check in was easy and smooth. Food was lovely hotel was clean and tidy will definitely use again "

"Had a wonderful night. Masani(don't know if I spelt it right) and the other trying gentleman at the front desk was fantastic. I don't usually stay at the Hyatt brand but the energy from the staff and he answering of questions was phenomenal. I highly recommend Hyatt to anyone connecting via London."

"Room was spacious and clean. The staff were all very welcoming and helpful. "

"All OK but no shops close to it."

"Brilliant place for the airport "

"The property was clean and well-maintained, and it was conveniently located near the airport. The staff was friendly and welcoming. We arrived a bit late from another airport that was about an hour and a half away from Heathrow. It was evident that the kids were exhausted, and the front desk manager kindly gave them teddy bears as a gesture of goodwill. I appreciated that thoughtful gesture. "

"The staff were excellent, especially Jose who was polite, welcoming and very helpful. The bedroom was a delight with a comfortable oversized bed. The bathroom felt a little tired in design and condition but was very clean and well kept. Despite proximity to the runway at Heathrow there was no noticeable noise whatsoever. Highly recommended. Very highly recommended when considering the price."