웨스트 스프링필드 호텔 검색: 지금 예약 가능한 인기 숙소

“A friendly face greeted us when we arrived. Was a welcoming room and very quiet. Would recommend for anyone to stay and I will stay again.”

“It is a very old hotel, I would not stay there again”

“1. Phone in room didn't work. 2. The heat setting wasn't explained to us at check-in and by the time we realized there was an issue the office was closed (10pm). (And see #1) 3. Door key didn't work and had to change rooms. 4. Breakfast was advertised but turned out to be an unripe (green) banana, an apple, and an orange. 5. The lady at the counter offered a refund but the main manager stepped in and blocked it. ”

“Breakfast was a little cold and not quite as nice when we went the first time. I missed the yogurt parfaits. Still one of our favorite hotels. ”

“No breakfast and bath tub drain not working properly. Bathroom tub need had holds for safety purposes”

“Positive: staff at check in and check out were both very polite. Negative: Hallways smelled like weed and burning plastic. The entrance had overflowing garbage and the doors to enter the hotel were not locked anyone could walk the halls. You could hear people arguing at 2 am in the parking lot. When we first got in the room all the lamps and Tv were unplugged, the window was wide open. The room has serious water damage. The toilet had dried urine behind the seat, the door to the bathroom...

“It’s not fancy, but it is clean and fairly quiet. ”

“Nice and convenient to the waterfront ”

“The room itself was clean and the bird OK. The location was sort of in a heavily traffic area so there was a lot of noise all night long plus it was located near train tracks so very often you would hear the sound and feel the vibration of trains going by that being said was fine in end of itself however, some kind of crazy family with multiple rooms was placed next-door to us who arrived at midnight so we were woken up too much screaming yelling door, slamming door pounding, and apparently fist...

“The front desk gave me a sewing kit for free after a wardrobe malfunction!”

“Potentially soaking the shower heads regularly to prevent mold/water buildup. I had to clean the showerhead before giving my minor child a shower/bath, and thankfully my husband didn't see it. The mini fridge was not "cold", I noticed the back wall was cracked and there was ice buildup coming through the break itself. The worker at check-in said that there was someone working to restore the TV services, but at check-out we were told they were updating the system entirely. The TV remote did not...

“The room and property were up to date and clean. Staff was friendly and attentive. Breakfast was great, nice options. Location was also safe and convenient. We would stay here again. ”

“when I got there it was spring break and the lobby kinda dirty and nobody clean it”

“Owners are absolutely wonderful! They prepare a fresh, hot breakfast in the morning and are so accommodating! Loved it! Would definitely stay again!”

“The staff charged me for the room instead of just the deposit and then gave me attitude when I informed them the room was paid through Expedia in full area. There excuse was that “third party bookings” give them a hard time. That is no excuse to double charge me and just try to hand me room keys like all is well. All is not well. You just charged me full price for the room and not the deposit. The “oh well” attitude from the staff was unbelievable. The lady also called me by an ungodly word...