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“Pros - this hotel is super affordable and fairly modern and clean, and the staff was helpful and kind. Location is good for getting around and lots of restaurants and things to do nearby. Large parking lot, but lots of potholes in one entrance and the other entrance is shady without any signage, having to go through a drugstore parking lot to get to the hotel parking lot. Cons - So many. The biggest reason for the 3 rating are the beds. You can see in most other reviews. The beds are simple...

“The hotel was nice and clean. It was near a lot of stores and near the Hampton Coliseum.”

“Everything was fine and as described save for the freezer not working. ”

“Yes”

“Lovely well equipped place. Beautiful view and great restaurant downstairs. For some reason the shower didn’t have much hot water, although taps did. Management said they would look at it. ”

“Breakfast buffet was great. Meal options at the various restaurants on property were nice as well. James Grille was not taking anymore guests 1.5 hours before closing one evening, and we were turned away, which was disappointing. Rooms are clean Staff were pleasant and helpful at all times. Location is close to major attractions. Overall excellent property. ”

“Pool closed during spring break. Hallway floors and elevator not very clean ”

“Nice place”

“Great place to stay!”

“I stayed here exactly 2 years ago for about the same amount of time(5 days/4 nights) and back then it was 5 stars. This stay was definitely not up to par. The breakfast was ok, when it was even out there!!! Most of the time, there was none of the food that my son and i normally get, either they need to better regulate how much people take, or restock all of the food better!!!”

“The pool was not open. Air conditioning worked fine once I understood how to do it”

“Good stay, I will be returning”

“The staff was friendly and the rooms were clean. ”

“Great place to stay. Very close to PTC for shopping and eating needs. ”

“Stayed in the suite, Vanity lighting was too low, Kitchen light switch was hard to find. No utensils or dishes avaliable in Kitchen, ironing board was damaged and unsafe. Everything else was great.”

“Comfortable room.”

“Very dated, cramped room.”