โPerfect place to stay close to the mountain bike park. The cabin was lovely and had everything we needed. It was very clean and comfortable. Staff were lovely and very amenable for mountain biking. There is a bike wash facility on site as well. โ
โBeautiful hotel with not only restaurants on property but literally footsteps away from the main road with anything you could need. Easy access to the pier where snorkeling excursions are docked. โ
โThe retro room was so beautiful, especially as we had an ocean view and could have the windows open to hear the ocean and feel the breeze. We were also treated to the acoustic music rambling up the stairwell into our room from the restaurant below. All in all a romantic stay with wonderful staff, food and a very comfortable bedโ
โVery friendly staff, clean room and toilet/shower. Wel enquipped kitchen. Parking on dirt road across the street.
Rooms are noisy and there were tours arriving on the days I was there, they were very loud in the early morning at 6:30. โ
โVery comfortable and in a great location with views across the water. Very close to the reef ferry terminal and a short stroll to the main drag. Has a slight air of tropical decay, but everything was clean and the service excellent.โ
โWhat a lovely surprise to walk into our room. The photos of the accommodation looked lovely but the reality was even better. Check in was very welcoming and the relaxed atmosphere of the place made for a great stay.โ
โClean, comfortable, quite, spacious, well provisioned. Just a short walk across the park to the shops and restaurants. One word of warning, very little is open in town on Tuesday.โ
"Positive Experience:
This was my third time staying at this hotel in Cairns, and once again, it was a pleasant experience overall. I arrived early in the morning, and a kind Japanese staff member at the front desk went out of their way to assist me with an early check-in for an additional fee. Thanks to them, I was able to settle in comfortably after a long flight.
Moreover, as I had requested in advance, I was given a room at the corner side with the best view, which I truly appreciated. It made my stay even more enjoyable.
Areas for Improvement:
However, there were a few disappointing aspects during this visit.
Firstly, the shower gel in the bathroom was completely empty, with only a bit of water left inside. Iโm not sure whether the previous guest used it all or took it, but it seemed the housekeeping staff had not checked or refilled it before my arrival. This is something that definitely needs more attention.
Secondly, after checking out the next day, I was informed that my swimming trunks had been blown off and had fallen to a lower level. When I asked about retrieving them, I was simply told that it was difficult since check-ins were ongoing. The response felt rather dismissive.
In particular, the female staff member at the front desk in the afternoon did not seem very willing to help, which left me slightly disappointed. One of the main reasons I"
