Xcaret Vacations from ₩920,306

Hotel is very well located , it’s a nice place to stay couple of days, staff in restaurants is very generous and gentle, bar attendants are horrible, not polite and always in a bad mood.

Everything was amazing! Highly recommend.

Deben tener más cuidado cuando le van a entregar una habitación que esté debidamente lista, no con mal olor o sucia como fué mi caso y el lobby que es la cara del hotel debe tener personal de limpieza más al pendiente

Great stay, but be aware of weekend room policy Overall, our stay at the hotel was really enjoyable. The food was amazing — from the restaurants to the unlimited room service, everything we tried was delicious and fresh. The staff was friendly and helpful, and the hotel itself was beautiful, clean, and perfect for a peaceful family getaway. However, one major issue we had was with the hotel’s weekend room policy. If your stay includes a Saturday, they reserve the right to move you to a different room, even if you’ve paid for a specific view. We had paid extra for a beachfront room, but after being moved, the new view was a disappointment. On top of that, there was a security light that shined directly into our window all night, making it hard to sleep. It’s a shame because everything else was great, but that room switch really took away from the experience. Just be aware if you’re staying over the weekend, this could happen. Still, the food and overall vibe of the hotel were excellent

Wonderful resort, cozy and clean rooms, especially the variety of food and kind staff!! We will definitely return!!