Punta Esmeralda Beach Tours

Although it is a family-friendly resort, there aren't any activities for the adults. The staff are wonderful and are quick to learn and remember names, preferences, and are very genuine. The only issue we had (if you can count it) was that the cleaning staff regularly had to be called to bring up wash cloths. Our room was cleaned daily and towels refreshed along with the mini bar restocked with soda, water & chips. We truly enjoyed our stay. It's been a long time since we had a hotel or resort with comfortable beds & pillows.

There are a few older rooms, which are not as nice as the new buildings, but honestly... I didn't care. This is the type of resort you are going to do hang out at the pool and stare at the ocean (at least during the fall/winter). The sargassum makes the ocean less appealing for most, but we waded out through it and still had fun swimming in the Gulf. This was our second time back. The food is excellent and I love every stay.

The privilege representative Ariz and her supervisor Stephanie where excellent and very accommodating, they made the stay amazing and want to come back