Find hotels near Punta Esmeralda Beach, Playa del Carmen from ₩60,262

"The staff is friendly and helpful, the rooms are newly remodeled and kept clean - the whole resort is kept clean. The buffet food is expensive and delicious, but the a la carte restaurants are hard to get reservations for at a decent time, and the food is only marginally better (sometimes worse). Got a massage at the spa and it was a great massage but they shorted us on the time which was frustrating."

"The location is perfect for those that like to get out and explore! Walking distance to everything! The rooms were beautiful! Everything was clean and bigger than expected. The bathrooms were gorgeous. Staff were top notch! From all the servers, housekeepers and bartenders. Breakfast buffet was delicious. Nice variety. The rooftop area is stunning! The rooftop food was pretty good. The hot tubs were nice and clean. Plenty of chairs and seating. I read other reviews about how loud the bar was on the rooftop. I did not experience that I was right under it on the 4th level. You could hear it but not too loud and was never on too late. I read reviews about construction noise and that was also never an issue for us. The only thing I would change would be the pool. It was dirty. Not just like dirty from being on a rooftop (which I get) sides of the pool were slimy and had visible algae. The water was always murky. At one point a piece of fruit floated past me as I decided it was time to get out. "

"We were lucky to have amazing Expedia concierge people, Regina and Judy, who made our trip easy and stress free. They went above and beyond with any of our requests. This property is massive with lots to see and do. We had the Family penthouse with an amazing location close to the beach. The space was incredible and much appreciated. "

"Okay"

"The staff is wonderful and very friendly. We did not know it was a timeshare property when we booked our vacation, so they tried to get us to join. We also had to move rooms because it was a timeshare. "

"Yes there was activities for the whole family "

"The rooms smell so bad of mold."

"Wonderful place"

"Wonderful swim out room. Amazing staff."