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"It was great to stay at Lotte, the service was excellent and the concierge lady, Kil Jin Sil helped us to install the eSIM card with extra care. "

"Great location and parking garage"

"The hotel provided an exceptional experience from the moment of our arrival. The customer service was of the highest quality, both during check-in and check-out. The location is truly ideal. Without a doubt, I will choose to stay here again in the future."

"Awesome!"

"I really loved this hotel! It was in a great location (walking distance to plenty of restaurants and shopping stores) and it was right next to the airport limousine stop! The room and bathroom was clean. Also, having the bidet was nice. They have a coin laundry within the hotel and they stored my luggage when I checked out. A convenience store was right next door. Location was ideal! I would definitely stay here again."

"We had been traveling for 5 weeks in Japan and Busan. This was our last week before coming home. Even though it’s a Marriott (or Sheraton), it’s not as roomy as hotels in the USA. Nevertheless, it was very nice!"

"Amazing stay at Lotte World Hotel😍 I just love this hotel; from the design, the ambiance, the entire staff (from the front desk, the concierge, the restaurant…) was extremely helpful and so friendly. Everything was absolutely perfect 👍 The food at the restaurant was so delicious with a wide range of wine selection…and we couldn’t get enough☺️ The location is great! (Attractions, department store, a few blocks from a street foods etc…) "

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"It could be overcrowded on weekends. If you need bed guard or any kids safety amenities, reserve on advance as they don’t have enough in stock!! "