Riviera Maya Cheap Vacations

Very clean resort with many things to do. Room was very nice and air-conditioning worked great. We were upgraded to a bigger room for some reason I am not aware of but I did not complain. I always need a cool/cold room when sleeping and this definitely fit the bill. Deck was also nice too and was quite big. Restaurants were nice and clean. You definitely need to book all the restaurants in advance as they fill up quickly. The booking website could use some better work as it was hard to cancel and change reservations. Pools were nice and cleaned every morning. Beach was maintained as best as possible every morning given the bad seaweed season. The beach is not the best but you can snorkel and see many fish. On some days, there was no seaweed at all. Staff is very friendly and willing to help as much as possible. Bars were plentiful with a lot of seating. We didn't upgrade to the privileged status, but the selection was okay. Nightly shows were great and entertaining. Be sure to show up early. All in all in was a great resort. Not sure why there are so many negative reviews. I have been to over 30+ all-inclusive resorts throughout Central America and this was by no means in the bottom half of lower 75%. The only negative is how far it is from the airport; its about an hours drive from Cancun/airport. So if you are booking any excursions that are in Cancun or leave from Cancun, be prepared to spend at least an hour or 2 in the car.