리비에라 마야 호텔 검색: 지금 예약 가능한 인기 숙소

“어메니티가 떨어져도 필요한것 있냐고 묻기만하고 안가져다 줍니다. 청소도 안해놔서 수건, 비누도 없었는데 없었는데 컨시어지를 몇번을 갔다와도 줄께요~ 하면 끝. 통화도 안되고. 물도 없고. ”

“The location was good on the beach and close to restaurants and shops. We were put on different level from our friends facing the street. We were told if we wanted a garden or pool view it would be extra. It was an adult only but everything shut down early by midnight and you couldn’t get a drink after that.”

“5-star facility, amenities, and staff! We had an amazing time at Devossions by Live Aqua. It definitely looks to be the crown jewel of Playa del Carmen! And if you ever felt the need to leave the property (which you may not want to because it has everything), then 5th Avenue is a block away and Cozumel a short ferry ride away. Excellent resort and can't wait to return soon!”

“The front desk almost ruined our entire stay checking in and out both individuals we worked with were rude and off putting. The entertainment staff was great. The cafe staff was great, we had one waiter for breakfast and lunch we made sure to work with because he was fabulous but your front desk needs some work especially when they’re the face of the resort. Another suggestion is offering more than just soda for your rooms when somebody asks for non alcoholic drinks. Your sites should also...

“Beautiful resort. Very friendly staff. The food was just okay and I didn’t care for the Excellence Club only had 1 location for premium alcohol was served. Also the served the same food daily in the Excellence Club lounge”

“Outstanding service, specially server in umo restaurant”

“This was our second trip to this resort and we loved it both times! We’ve been to other area resorts but we like this one best!”

“Our stay at La Casa de la Playa by Xcaret was absolutely incredible! From the moment we arrived, everything exceeded our expectations. The staff was warm, attentive, and went above and beyond to make us feel welcome. The room was breathtaking so luxurious and beautifully designed that we honestly didn’t want to leave it. The food was outstanding, with so many delicious options to choose from. There are countless activities and experiences included, and we felt like there wasn’t enough time to...

“Excellent resort”

“Beautiful location, ok food. Ac was not the best. Outdoor furniture was uncomfortable. Noise was a big issue, sound travel. Screaming was a constant problem at early morning hours. Pool was nice, no shade.”

“Único. El ambiente de la naturaleza que rodea el hotel. Lo malo la Naturaleza no se Puede Controlar, nos tocó sargazo en grandes cantidades, se agradece el esfuerzo del personal de limpieza para removerlo pero sobrepasó su capacidad”

“I took a trip with my child, and the kid-friendly pool was fantastic! We got to try a variety of cuisines, and the food at the individual restaurants was far superior to the buffet. The level of service was more than satisfactory. There was a great gym, but sadly, I didn't get around to using it. Despite it being the off-season, there were quite a few people, so we had to wait a bit—I'm not sure if this is normal or just my perception from lack of comparison. Special thanks to Claudia for kindly...

“NA”

“Everything is great, even though it has no beach it’s nice, you can walk to the beach, it’s right across from 5th ave, You get there they introduce you to the hotel and amenities as well as restaurants The only bad part was that when you get there they try to sell you on a presentation at a different hotel also a reef resort, while the guy was talking I told him no 3 times, Once you say no his demeanor changed towards us, tipped him for showing us around we left, as we would walk it was...

“직원들의 친절이 가식적이지 않고 진심이다. 주변이 모두 나무여서 정글 속에 있는 것 같다. 특히 조식부페 때 야생원숭이들이 바나나를 얻어 먹으러 와서 색다른 체험을 할 수 있다. Xplor까지 걸어갈 수 있는 거리이나, 걸어다니는 사람이 거의 없긴 하다. ”

“The staff at the property was great. A special thank you to Laura, our personal concierge. She was exceptional and took care of all our needs. Her attentiveness enhanced our experience. There is one aspect that was a little disapointing, was the division of guests. The property offers Reserve rooms at higher price which includes the use of extra onside amenities such as an additional pool, bar and restaurant. So if you are not staying in this type of room, you are not permitted to use these...