리비에라 마야 호텔 검색: 지금 예약 가능한 인기 숙소

“어메니티가 떨어져도 필요한것 있냐고 묻기만하고 안가져다 줍니다. 청소도 안해놔서 수건, 비누도 없었는데 없었는데 컨시어지를 몇번을 갔다와도 줄께요~ 하면 끝. 통화도 안되고. 물도 없고. ”

“Rooms were clean enough. Pool wasn’t that clean. Hence, that’s why I’m not giving 5 stars. Staffs were great. Food was ok. It’s rated as 4 and half stars, but it’s more like 3 and half to 4 stars max. Bathrooms were small. Doors of the bathrooms needs to be replaced. Liquid body soap and shampoo had no scent. My family and I were a group of 16 people. We chose this resort was mainly due to the beach, but unfortunately, the beach had red flag and tons of seaweed. Huge disappointment. The only...

“The stay was exceptional, and I look forward to returning in the future. The staff was profesional, courteous, and attentive, which greatly enhanced our experience. We were particularly impressed by the hotel's thoughtful layout and welcoming atmosphere. The pool area provided a relaxing environment with excellent service throughout our stay. Beverage service was efficient, and refills were provided promptly. We also appreciated the variety of dinning options available, which allowed us to...

“Riu Palace is a stunning property!! Staff were very kind and always attentive. The entertainment was fantastic and the food was amazing! Doña Patricia kept the pool bathrooms extremely clean. German in the bar was quick to keep the drinks going. Rosanna in dining and Carlos at breakfast as well as Adelida in the evenings were all kind and welcoming. We had a wonderful experience at our first Riu!”

“Lovely hotel, enjoyed the à la carte restaurants experience especially the spice restaurant. Enjoyed going for our daily visit to the Aroma bar, had a cup of oat cappuccino, friendly service. Rosa was very helpful on the front desk. The staff at Excellence Rivirera were all friendly and very welcoming. We thoroughly enjoyed relaxing by the ‘lazy river’ we would definitely book another stay.”

“Muy buena experiencia tuve, pero hay cosas que mejorar, los restaurantes principales como el Stake no tienen clima y sudamos mucho y aún más los meseros y la cocina. Lo que se me hace muy raro: Tengo una tarjeta de credito que tenia 2 meses sin usarse, el único lugar donde la pasé fue en la recepción para pagar el impuesto que me cobraron al salir, a los 20 minutos me empezaron a llegar notificaciones de cargos, apague y reporte la tarjeta. Si alguien ha tenido un caso similar comenten.”

“This boutique resort is the top we've ever been to (it rates very high globally and its for a very good reason). My wife and I celebrated our 25th anniversary there and we were treated like royalty. The staff was amazing, the food was amazing, the place was so beautiful, romantic, exquisite and unique. The beach was lovely and I'm sure to go back soon with our whole family. Probably the best resort in Mexico, it's worth every penny!”

“Ok perfect”

“Beautiful location, ok food. Ac was not the best. Outdoor furniture was uncomfortable. Noise was a big issue, sound travel. Screaming was a constant problem at early morning hours. Pool was nice, no shade.”

“I took a trip with my child, and the kid-friendly pool was fantastic! We got to try a variety of cuisines, and the food at the individual restaurants was far superior to the buffet. The level of service was more than satisfactory. There was a great gym, but sadly, I didn't get around to using it. Despite it being the off-season, there were quite a few people, so we had to wait a bit—I'm not sure if this is normal or just my perception from lack of comparison. Special thanks to Claudia for kindly...

“Staff was great, the bar was as awesome !! Cleaning from the room wasn’t to perfect.”

“Everything is great, even though it has no beach it’s nice, you can walk to the beach, it’s right across from 5th ave, You get there they introduce you to the hotel and amenities as well as restaurants The only bad part was that when you get there they try to sell you on a presentation at a different hotel also a reef resort, while the guy was talking I told him no 3 times, Once you say no his demeanor changed towards us, tipped him for showing us around we left, as we would walk it was...

“직원들의 친절이 가식적이지 않고 진심이다. 주변이 모두 나무여서 정글 속에 있는 것 같다. 특히 조식부페 때 야생원숭이들이 바나나를 얻어 먹으러 와서 색다른 체험을 할 수 있다. Xplor까지 걸어갈 수 있는 거리이나, 걸어다니는 사람이 거의 없긴 하다. ”