리비에라 마야, 멕시코의 사우나가 있는 호텔

“We liked everything about The Excellence. We are planning our next visit there. After staying there for a week I don't think we can stay anywhere else. It's that good!”

“어메니티가 떨어져도 필요한것 있냐고 묻기만하고 안가져다 줍니다. 청소도 안해놔서 수건, 비누도 없었는데 없었는데 컨시어지를 몇번을 갔다와도 줄께요~ 하면 끝. 통화도 안되고. 물도 없고. ”

“The hotel is currently under construction, and there was no prior notice or announcement about it. Due to the construction, many shortcuts were blocked, and there was a shortage of golf carts, so we had to walk to use hotel facilities such as the pool. And when we arrived, all the dinner restaurant reservations were fully booked, so we had to eat at the buffet for all four days. But the beach is beautiful and has the advantage of being eco-friendly. ”

“I recently visit and overall experience was good. Staff was very friendly and helpful. Food was good except the specialty restaurant at night. Food was very limited as well as the menu but buffet was great”

“Its just not what it used to be. When the property was the Royal it was great and deserving of its 5 stars. Then Hilton took over and cheapened the experience. Suddenly things cost extra, everything was less inclusive. Now that Hyatt took over its even worse. The liquor and food quality has dropped. They try to upset everything. Its still nice but definitely not what it used to be. Not sure if we'll go back.”