리비에라 마야, 킨타나로오의 사우나가 있는 호텔

“어메니티가 떨어져도 필요한것 있냐고 묻기만하고 안가져다 줍니다. 청소도 안해놔서 수건, 비누도 없었는데 없었는데 컨시어지를 몇번을 갔다와도 줄께요~ 하면 끝. 통화도 안되고. 물도 없고. ”

“리노베이션되어서 그런지 객실도 깔끔하고 직원들도 정말 친절해서 좋은 시간 보내고 왔습니다~ 무엇보다 객실키를 가지고 다니지않아도 손목에 찬 팔찌로 출입할수 있어서 좋았습니다~ 레스토랑도 전부 맛있고 고급스러웠습니다 다만 아쉬운점은 튜브와 구명조끼를 직접 준비해야합니다.”

“I took a trip with my child, and the kid-friendly pool was fantastic! We got to try a variety of cuisines, and the food at the individual restaurants was far superior to the buffet. The level of service was more than satisfactory. There was a great gym, but sadly, I didn't get around to using it. Despite it being the off-season, there were quite a few people, so we had to wait a bit—I'm not sure if this is normal or just my perception from lack of comparison. Special thanks to Claudia for kindly...

“I enjoyed my trip, the food and drink were amazing. The staff was very helpful in every way. The hotel was clean but the made could have cleaned the room a little better. I really don’t have anything bad to say about Valentin imperial. The hotel was beautiful and well maintained. My transportation from the airport to the hotel was a breeze. I will have the swim up bar next time I go. Did I mention the food, it was food and drinks everywhere. Oh and the Cafe, the galato was so good. I can go on...

“Overall enjoyed the stay and most likely come back because of the amenities but service was terrible…It takes at least 4 to 5 calls/reminders to get assistance.”

“Great place for family vacations. Staff are very kind and the insfrastructure is very well mainteined”

“It was clean room, but the staff wasn’t very attentive or outgoing or very helpful at all. THE buffets food was sub par. The only delicious meals we got were the restaurants for dinners.”