리비에라 마야, 멕시코의 바닷가 호텔

“어메니티가 떨어져도 필요한것 있냐고 묻기만하고 안가져다 줍니다. 청소도 안해놔서 수건, 비누도 없었는데 없었는데 컨시어지를 몇번을 갔다와도 줄께요~ 하면 끝. 통화도 안되고. 물도 없고. ”

“Great place just be careful at the pool the bottom surface of the pool is really rough in spots and caused me to cut my foot wide open! Ended up getting a bad infection and had to go to hospital when I got home! Staff and food/drinks amazing! Staff could be better trained at first aid, but other than that it was a perfect trip!”

“Very boring!!!! Some of the staff was rude!!!! Most were friendly! Property outdated!”

“Todo estubo muy bien a esepcion de el servicing transportation inside del complex algunos drivers lo ven a uno de mexicano y piensan q los dlls de uno valen menos y lo menosprecian ( no todos ) ubo uno q se gano una propina por su buen servicio creo q se llamaba JONATAN se los recomiendo”

“We had our first family holiday here and got engaged. Everything was perfect from start to finish. The staff went above and beyond for us and made the engagement so special. The quality of the food in the restaurants is truely exceptional and we were blown away by the kindness of all of the staff. Truely not one complaint. We went to a 5* hotel in playacar for the last 5 nights just for a change of scenery and wish we had just stayed here as the service did not compare!”

“Lovely setting!”

“Encontré un par de cucarachas en la habitación”