리비에라 마야, 멕시코의 바닷가 호텔

“어메니티가 떨어져도 필요한것 있냐고 묻기만하고 안가져다 줍니다. 청소도 안해놔서 수건, 비누도 없었는데 없었는데 컨시어지를 몇번을 갔다와도 줄께요~ 하면 끝. 통화도 안되고. 물도 없고. ”

“Great place just be careful at the pool the bottom surface of the pool is really rough in spots and caused me to cut my foot wide open! Ended up getting a bad infection and had to go to hospital when I got home! Staff and food/drinks amazing! Staff could be better trained at first aid, but other than that it was a perfect trip!”

“Stayed here as a family of four and had a great experience overall. The resort is a good size — not overwhelming, not too small — with everything you need on site. Excellent value for the price and level of service. Atmosphere: Relaxed and family-friendly rather than party-oriented. Things quiet down early in the evening. No smoking permitted on the property. Location: 25–30 minutes from the airport. Dining: Food quality was consistently good. Portofino (Italian) was the standout. The Mexican...

“Before we decided to visit Grand Sirenis Resort and Spa, I researched a number of properties. I was looking for a resort the was fully ADA accessible, because my son is a wheelchair user. I also needed the resort to be luxurious and cater to young adults and adults alike. What we discovered there was worthy of the five diamond status it earned. The property is gorgeous and immaculate. No detail over looked. The staff, including: Victor, Christian, Juan, Checo, Alfredo, and Julio made our family...

“Lovely setting!”

“Encontré un par de cucarachas en la habitación”

“We had our first family holiday here and got engaged. Everything was perfect from start to finish. The staff went above and beyond for us and made the engagement so special. The quality of the food in the restaurants is truely exceptional and we were blown away by the kindness of all of the staff. Truely not one complaint. We went to a 5* hotel in playacar for the last 5 nights just for a change of scenery and wish we had just stayed here as the service did not compare!”