Find Resorts & Hotels with Spas in Alamo Plaza, TX

"Excellent "

"I travel a lot and I have to say this was one of the worst hotel experiences I have had in a long time. The hotel is run down. The AC was not working in the room we got and it was 89 degrees. We requested a different room, and was moved to a room without a river view but we were not reimbursed. The new room's shower head was broken; and the soap dispenser did not work. When I tried to call reception to ask for help, I discovered the phone did not work. There was a private event downstairs and with the acoustics it was very loud in the room till 11pm. I will definately not stay in the hotel again and hope that Expedia will refund the difference between river view room that we lost. It was horrible."

"Excellent "

"Room was huge, clean and comfortable. Both pools were excellent. Happy hour a great added bonus. Location was perfect."

"Breakfast was good Bar staff was very friendly"

"Bar staff were great "

"Yes"

"The breakfast was fresh, but the menu never changed. When we arrived, the water wasn't working in the whole hotel, and we weren't told that until AFTER we paid for the room. That was the case with some other guests as well. The rooms were cleaned only upon request. The drainage in the shower was AWFUL. The parking garage didn't feel safe as there were no barrier gates or doors to keep walkers from the street coming in and stealing and possibly mugging some folks. The hotel staff didn't seem confident or comfortable talking to guests and answering simple questions about the hotel and the surrounding area. "

"Perfect location"