알더우드 매너 호텔 검색: 지금 예약 가능한 인기 숙소

"위치 좋고 직원분들도 친절하고 객실도 좋았어요."

"직원불친절"

"객실과 화장실은 깨끗했으며 직원분들이 친절해서 편하게 있다 왔어요"

"I stayed at the hotel and paid a credit-card deposit at check-in. However, the deposit has still not been released or refunded even after 20 days. I contacted the hotel twice regarding this issue, but received no response at all. I am leaving this review because the lack of communication and follow-up has been very disappointing."

"객실이 깨끗하였고, 전반적으로 직원분들이 친절했어요"

"깨끗한 숙소, 직원들의 친절함 모두 다 좋은 기억 특히 모든 관광지와 가까웠음"

"좋습니다"

"직원이 친절했습니다."

"I stayed two nights at Executive Hotel Pacific Seattle in mid-August. The check-in was smooth, the room was clean and comfortable, and the bed was excellent. Aside from the lack of a bathroom ventilation fan, the facilities were fine. Sadly, my stay was ruined by the conduct of a female front desk staff member working the night of August 12 into the early morning of August 13. When I politely asked for fresh towels around 11:30 PM, she reacted with irritation, falsely claimed it would cost $40, and spoke dismissively. Towels were promised but never delivered, and I waited nearly 40 minutes before reusing a damp towel. Later, when I reported a broken hair dryer, a male staff member tried to help and asked me to wait. While I sat in the lobby, the same female staff member returned from outside. She clearly knew why I was waiting — I even overheard the male staff asking her via radio — yet she ignored me, warmly assisted other guests, and tried to walk away without an update. After more than 15 minutes, I asked again, and she only said she could not guarantee anything and that I should keep waiting. I communicated clearly, never struggled with English, and gave no reason for such hostility. The difference between how she treated me and other guests left me humiliated. Although another staff member eventually helped, this unprofessional behavior outweighed the positives. Until management ensures respect for all guests, I cannot recommend this hotel."