“Overall, our stay at the RIT inn had some positives, but was overshadowed by significant service and billing issues.
On the positive side, the swimming pool was clean and enjoyable, and the on-site restaurant was good with a pleasant experience.
Unfortunately, the check-in process was extremely frustrating. We booked through Expedia with a deposit already paid for one night and the remaining balance due at arrival. Despite providing our invoice, we were charged for the full stay again at...
“Overall, our stay at the RIT inn had some positives, but was overshadowed by significant service and billing issues.
On the positive side, the swimming pool was clean and enjoyable, and the on-site restaurant was good with a pleasant experience.
Unfortunately, the check-in process was extremely frustrating. We booked through Expedia with a deposit already paid for one night and the remaining balance due at arrival. Despite providing our invoice, we were charged for the full stay again at...
Michelle