Find hotels near Arden Fair Mall, Sacramento

"It was clean enough. "

"Great property!"

"The room was clean. The staff was very friendly and helpful. My family and I would stay there again."

"The staff was great, hotel was clean, offered plenty of amenities; location eas excellent!"

"Excellent customer service "

"I had a really unfortunate experience at this hostel. I booked earlier in the day through Expedia and was promised check-in instructions via email within 30 minutes. Despite contacting them multiple times that evening, I received no response. The instructions finally arrived at 1:00 AM, leaving me stranded outside for over an hour in the middle of the night. Once inside, the experience did not improve. Other guests were extremely rude, yelling at me and making me feel uncomfortable. The bunk beds were child-sized, and I ended up having to rest in a living room recliner. On top of that, the restroom was dirty, and I saw cockroaches in the shower area. lhave video footage of this, which I will attach. I ultimately left after about three hours because I couldn't sleep or feel comfortable at all. Despite all of this, my request for a refund was denied. The lack of communication and the refusal to address these issues made this a terrible experience. I wouldn't recommend this hostel to anyone."

"It was definitely not the worst place I’ve stayed but if you want any privacy or to hang out this is not the spot. The staff were amazing, they have safety locks that change per booking and when i extended my stay two times totally thinking I would not but I had to. I got locked out and when I texted the property manager he was quick to call back and remotely let me in and I was so gracious I cleaned that whole upstairs, so enjoy future guests cuz it was not nearly that cleanly when arrived lol "