Find hotels in Bahia, Novato

"Checking was super smooth and Anita was able to check us in. We were on the 5th floor and was lucky to get a corner room. Room set up was really nice, looks really modern and intimate since we were on a stay-cation. Bathroom 8/10 - the bathtub and shower head need a refresher. The tub and the wall paper in there, gave me the ICK. The tub is super outdated and the shower head needs to be stronger and cleaned a bit more. One of the towels were stained, so luckily there were two more to choose from. Loved that the light had a sensor in there when using the bathroom at night. Bedroom 9/10 LOVED the HUGE vanity this location has with the chair provided with it for getting ready. The bed was also comfortable and the the AC was working its magic at night. Breakfast 10/10 the set up of this location is a lot better than the other Embassy locations we've been to. They have the regular breakfast in a different room and then they have a whole other section for the omelet station. Everything from the service to the food, was GREAT! Overall 9/10 Staff was exceptional but I do think that corporate need to upgrade a few things in this location, especially in the area that it is in. Other than that, we definitely make another trip here and hope the staff is still as wonderful as the last."

"Food was great!! Staff very professional. "

"Very rude staff"

"The staff was excellent…they found extra blankets for me and fixed the tv. The room was clean, quiet, safe and comfortable. For the price it was truly outstanding! I will be going back "

"Very nice small hotel with a large room, nicely furnished and equipped. Close to downtown with private parking and very inexpensive."

"I had a very disappointing experience with this hotel. When I arrived, I was told that the property was oversold and that my confirmed reservation could not be honored. What made the situation worse was the complete lack of effort to resolve it. No alternative accommodations were offered, no assistance was provided in finding another hotel, and there was little acknowledgment of the inconvenience caused. After a long day of travel, being turned away without support is unacceptable. Overbooking may happen, but how a hotel handles it is what matters—and in this case, the response was careless and unprofessional. I would not recommend staying here based on this experience."

"The room had a strong smell of cigarettes."

"Photos, especially the opening one, are misleading. It looks like a fancy hotel. It is not. It's a motel. A fine motel, but nothing fancy. Construction is thin, which means all the poolside rooms (i.e. all rooms) hear all the conversations from the pool area until the pool closes at 10pm. And footsteps from upstairs neighbors come through loud and clear. There's nothing awful here, but this is not the experience I thought I was booking."

"Great place to stay!"