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"A good place to stay with hot tub and Mountain View. However, there are quite a few things made me disappointed with $500 per night in a superior room. when I get in the room, there was lots of tea spill over under the tray and didn’t being clean up. The heating machine was too loud and we can’t get into sleep very well. The other day in the morning, no hot water for shower. Body wash didn’t fill up as well. "

"I had the best stay. I highly recommend Elk avenue hotel."

"Cozy, quiet affordable."

"property was very quiet and enjoyed making fires every night.Lot of maintenance and repair work in the rooms."

"Fantastic room. Excellent, helpful staff. Highly recommend this hotel. I stayed in total 4 nights and honestly it was one of the best rooms I’ve stayed in, and I travel a lot. Special thanks to Crystal for going above and beyond. Thank you for a memorable stay."

"The setting of the property is breathtaking. The property itself is in need of repairs and updating. In our premium room, the large porcelain bathroom sink had a large crack and a lot of the enamel was chipped off. There were damaged light switches and a lot of wear and tear on the walls and trim. I visited this property about 15 years ago and not much has changed in the rooms and the overall look of the buildings. This restaurant is top notch, the hot tub was awesome, but the property needs significant investment to justify room rates exceeding $700CDN per night."

"We had no idea of all the renovations, and just wanted to come here and unwind. We asked a staff member (housekeeper) where the pool was and she said it was closed, it was not. The pool area was fantastic, glad we asked the front desk. The restaurant did not have the same menu as before and there was only a pricey buffet. The food was delicious, but paid too much. Overall the stay was just ok, wished we had stayed somewhere else which was disappointing, because we usually enjoy the BPL, we could have stayed at their sister hotel for less, and enjoyed the pool. The lobby is a bit chaotic with all the tour bus people, hopefully will be done soon for other guests."

"Beautiful views"

"Was very happy with the location breath taking views, great staff, loved the outdoor hot tub and coffee and breakfast at Sudden Sally! Thx for a great first time stay in Banff!"