Search Inns in Banff

"Room was very clean! Staff are friendly!"

"Beautiful hotel! My only complaint was the pillows. They seemed cheap and very lumpy. They weren't even the right size for the king bed. Otherwise, loved the hotel."

"Stayed in the duplex suite. Kitchen came with everything needed to eat in, the wood burning fireplace was warming and added 'That charm' to the amazing mountain view out the balcony doors. Room was clean. Beds were comfortable. The pillows well I'm picky so I would suggest bringing your own if you have a favorite feel but didn't ruin a full nights sleep either. Free bus passes for use of the whole stay was a bonus (paid parking downtown avoided) and the stop is right beside the chalets. The hot tub, water slides and play area kept the kids busy for hours. Will stay here again. "

"Rooms were very clean, staff was friendly. Sudden Sally restaurant was super cute with delicious food and coffee. Hot tubs were fantastic! "

"Older hotel but it did not disappoint. Loved our stay here. "

"We had a lovely stay at this property. The room had some nice upgrades done, the beds were comfortable. Location is good. We did book this property partly due to it having an indoor pool - the pool is quite small and very cold. "

"Great stay!"

"Excellent "

"Otter hotel is clean and new, and hot tub is definitely high light! Location is convenient. The hotel is very thoughtful, it provides bus tickets through Banff ave, and close to the shuttle bus stations to ski resort."