버넘의 럭셔리 호텔

“As always a very comfortable stay, the refurbishment of the main areas is lovely too. The staff are always so friendly and professional. Highly recommend”

“Sadly - welcome was not that good - basic not welcoming. Room was not ready as we discovered - both bathroom gel bottles were empty , two less than half toilet rolls barely lasted the night. When we reported this - no one was available at the desk at 7.30 am - so spoke to someone on phone. We went out for a walk , thinking it would be dealt with, but on return discovered it wasn’t - excuse was that they thought we had gone out for the day - so had to chase in order to shower. Carpet on...

“all good”

“아쉽지만, 나쁘진 않았습니다. ”

“깨끗한 객실”

“Perfect. ”