โThe location, concept, interior, service, etc. are fantastic.
In particular, the staff's proactive and professional response was excellent.
However, there were some problems with payment communication.
I did not hear any information that there was a limit to the amount of breakfast.
This is the first time I have seen a system that limits meal costs.
Some additional costs, such as drinks, were indicated on the invoice as lunch costs. We had problems communicating with each other a few times.โ
โI am a regular London visitor and this was the best hotel Iโve stayed in in years. The staff were absolutely incredible and couldnโt do enough for me. The room upgrade was just so appreciated, and the room itself was huge and spotlessly clean. This hotel is such a little hidden gem. I canโt wait to come back!โ
โI had a really comfortable two days at the Savoy Hotel. The Christmas decorations were absolutely beautiful and I had the perfect holiday from American Bar to great cocktails, afternoons, and breakfast. Best London hotel to recommend to everyone!โ
"I was so impressed with Lima, who was responsible for everything from check-in to minor service. The hotel was so perfect and the lounge on the first floor was very well maintained.
If I go to London again, I will definitely make a reservation again."
