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Casa Balam Cancun

3.0 star property
Adults-only hotel in Cancun with an outdoor pool

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In the heart of Cancun, Casa Balam Cancun offers a serene retreat with a garden and laundry facilities. Relax on the terrace, take a dip in the outdoor pool, or plan your day with free in-room WiFi and tour/ticket assistance – all just steps from La Isla Shopping Mall.

Reviews

6.0 out of 10

Popular amenities

  • Parking available
  • Pool
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Studio, 1 Double Bed, Non Smoking

Studio, 1 Double Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, individually decorated

Studio, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | 1 bedroom, premium bedding, down comforters, individually decorated

Studio, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Down duvet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed | 1 bedroom, premium bedding, down comforters, individually decorated

Studio, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Estudio 8

Estudio 8 | 1 bedroom, premium bedding, down comforters, individually decorated

Estudio 8

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Estudio 12

Estudio 12 | 1 bedroom, premium bedding, down comforters, individually decorated

Estudio 12

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Estudio 13

Estudio 13 | 1 bedroom, premium bedding, down comforters, individually decorated

Estudio 13

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Estudio 10

Estudio 10 | 1 bedroom, premium bedding, down comforters, individually decorated

Estudio 10

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Estudio 14

Estudio 14 | 1 bedroom, premium bedding, down comforters, individually decorated

Estudio 14

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Estudio 15

Estudio 15 | 1 bedroom, premium bedding, down comforters, individually decorated

Estudio 15

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Estudio 11

Estudio 11 | 1 bedroom, premium bedding, down comforters, individually decorated

Estudio 11

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Estudio 9

Estudio 9 | 1 bedroom, premium bedding, down comforters, individually decorated

Estudio 9

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Estudio 6

Estudio 6 | 1 bedroom, premium bedding, down comforters, individually decorated

Estudio 6

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Estudio 4

Estudio 4 | 1 bedroom, premium bedding, down comforters, individually decorated

Estudio 4

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Estudio 1

Estudio 1 | 1 bedroom, premium bedding, down comforters, individually decorated

Estudio 1

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitacion 16

Habitacion 16 | 1 bedroom, premium bedding, down comforters, individually decorated

Habitacion 16

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Habitacion 19

Habitacion 19 | 1 bedroom, premium bedding, down comforters, individually decorated

Habitacion 19

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Down duvet
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Habitacion 17

1 bedroom, premium bedding, down comforters, individually decorated

Habitacion 17

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Down duvet
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Habitacion 18

1 bedroom, premium bedding, down comforters, individually decorated

Habitacion 18

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Studio | 1 bedroom, premium bedding, down comforters, individually decorated

Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Gladiolas, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 1 min walk - 0.1 km
  • Benito Juarez Municipal Building - 5 min walk - 0.4 km
  • Plaza 28 - 8 min walk - 0.7 km
  • Mercado 23 - 10 min walk - 0.9 km
  • Plaza Las Americas - 4 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Hunter Bar - ‬3 min walk
  • ‪Los Pescaditos - ‬5 min walk
  • ‪Cheester - ‬1 min walk
  • ‪Quesadillas Tierra del Sol - ‬4 min walk
  • ‪Crustáceo Cascarudo - ‬3 min walk

About this property

Casa Balam Cancun

Hotel near Las Palapas Park
Located close to La Isla Shopping Mall and Cancun Convention Center, Casa Balam Cancun provides a terrace and laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Self parking (surcharge), express check-out, and outdoor furniture
  • Smoke-free premises, a front-desk safe, and tour/ticket assistance
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Showers and shampoo
  • 42-inch Smart TVs with streaming services and digital channels
  • Blenders, coffee/tea makers, and housekeeping

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Hotel Colonial Cancun
  • Pool
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  • Air conditioning
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (MXN 150 per day)
  • Onsite parking options include a carport

Things to do

  • Outdoor pool

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • In a regional park
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests
Guests will receive an email from the property with reservation deposit payment information at the time of booking. The deposit is payable via a secure link immediately after booking.

Access methods

Access code, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Uncovered self parking fee: MXN 150 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: MXN 400 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts debit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPal
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:30 AM to 10:30 PM
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Palapas Suites Hotel Cancun
Palapas Suites Hotel
Palapas Suites Cancun
Cancun Palapas Suites Hotel
Palapas Suites
Balam
Cancun Palapas Suites
Casa Balam Cancun Hotel
Casa Balam Cancun Cancun
Casa Balam Cancun Hotel Cancun

Frequently asked questions

Does Casa Balam Cancun have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:30 AM–10:30 PM.

Is Casa Balam Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MXN 150 per day.

What time is check-in at Casa Balam Cancun?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Casa Balam Cancun?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Casa Balam Cancun located?

Located in Downtown Cancun, this hotel is steps from Las Palapas Park, and within 9 mi (15 km) of Forum Beach and Cancun Convention Center. La Isla Shopping Mall and Aquaworld are also within 12 mi (20 km).

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