We appreciate your kind comments and hope to have the pleasure of receiving your visit again.Kind regards,

Thank you for sharing your opinion about the hotel. In fact, from what you describe, it seems that some aspects of your stay did not meet our usual standards of service; Please accept our sincerest apologies for not making your stay with us a perfect time of relaxation and we greatly appreciate that you took the time to let us know.We hope to receive your visit again and we can regain your trust.Kind regards,

We appreciate your kind comments and hope to have the pleasure of receiving your visit again.Kind regards,

We appreciate your kind comments and hope to have the pleasure of receiving your visit again.Kind regards,

We appreciate your comments, your important observations will be transmitted to the corresponding area for your information.We hope to receive your visit again and we can totally exceed your expectations.Kind regards,

We appreciate your kind comments and hope to have the pleasure of receiving your visit again.Kind regards,

Deseamos agradecer sus amables comentarios y esperamos recibir su visita nuevamente.Saludos cordiales,

We thank you for sharing your opinion about your stay at the hotel. It's wonderful to hear that we were able to make your stay special. We would love to welcome you again very soon. Kind regards,

We sincerely appreciate the time you took to share your opinion after your visit to our hotel. Regarding the incidents regarding the cleanliness of your room, we would like to offer our sincere apologies as these are clearly practices that do not meet our quality standard. We thank you in advance for your opinion about our buffets, although we regret that we were not able to satisfy your culinary desires on this occasion. You can be sure that your comments will be shared with our chefs. Regarding the decorations, we regret not having informed you that they are previously scheduled with the concierge department for their respective follow-up, this is because they are not included in your reservation, however, it is possible to schedule a significant amenity during your stay. We appreciate the time you took to share your concerns, we hope you will give us the opportunity to serve you better in the future.

Thank you for your wonderful comments about the service you received from the team members, we look forward to welcoming you again. Best regards,

We would like to thank you for your kind review, we hope to regain your trust on your next visit. Kind regards,

We appreciate your comments, rest assured that we will follow up on your important observations and we hope to receive your visit very soon.Kind regards,

We appreciate your kind comments and hope to have the pleasure of receiving your visit again.Kind regards,

Deseamos agradecer su amable valoración y esperamos recibir su visita nuevamente.Saludos cordiales,

Deseamos agradecer su amable valoración, nos hubiera gustado conocer sus comentarios, sin embargo esperamos nos permita la oportunidad de recibir su visita nuevamente y podamos recuperar su confianza.Saludos cordiales,

We appreciate your comments, we inform you that you can enter our official page where all the services and upgrades that the hotel offers are described.We are sorry that you were not properly informed and did not enjoy your vacation.Kind regards

We appreciate your kind comments and hope to have the pleasure of receiving your visit again.Kind regards,

We appreciate your kind comments and hope to have the pleasure of receiving your visit again.Kind regards,

Deseamos agradecer sus amables comentarios y esperamos recibir su visita nuevamente.Saludos cordiales,

We would like to thank you for your comments. As you mentioned, we are a family hotel. We inform you that in the center of the hotel zone you can find all kinds of entertainment for all ages.We hope you visit us again in the future.Kind regards

We appreciate your comments, we are sincerely sorry to read that you were ill during your stay and we are sorry that we were not informed immediately as we would have been able to help you and call a doctor for a check-up. However, we would like you to be reassured regarding our hygiene procedures and point out that our hotel, like any other hotel in our chain, undergoes regular internal and external checks on food safety and adheres to Strict regulations on food processing, handling and preservation. Under no circumstances would we put the health of our guests at risk by offering food not suitable for consumption.Once again, thank you for your visit and constructive criticism, we hope you had a good trip home and we would like to have the pleasure of welcoming you back to our hotels, ensuring in advance our best intentions at all times.Kind regards

We appreciate your comments, we hope to receive your visit and completely exceed your expectations.Kind regards

We would like to thank you for the positive comments you have shared regarding your recent visit to our hotel, we are delighted to know that we were able to meet your expectations.We hope to have the great pleasure of receiving your visit again and continue to exceed your expectations.Kind regards,

We appreciate your kind comments and hope to have the pleasure of receiving your visit again.Kind regards,

We would like to thank you for your kind review and we hope to receive your visit again.Kind regards,

We would like to thank you for your kind review and we hope to receive your visit again.Kind regards,

We appreciate your kind comments and hope to have the pleasure of receiving your visit again.Kind regards,

Deseamos agradecer sus amables comentarios, transmitiremos sus observaciones al área correspondiente para su seguimiento.Esperamos su próxima visita.Saludos cordiales,

Deseamos agradecer sus amables comentarios y esperamos recibir su visita nuevamente.Saludos cordiales,

We appreciate your comments, we do everything possible to ensure that our customers can enjoy an enriching dining experience in an unparalleled environment and with excellent service. Our restaurant team will continue working to surprise you with delicious local and international dishes on your next visit.Kind regards,

We appreciate your comments after your recent visit. Since we are always trying to improve, your feedback is crucial to our future success.Thank you for your opinion about our buffets, although we regret that we were not able to satisfy your culinary wishes on this occasion. You can be assured that your comments will be shared with our chefs to improve the dining experiences of our future guests.We are delighted that you enjoyed your stay with us, thank you for choosing us when you visit the area and we hope to welcome you again very soon.Kind regards,

Nous souhaitons agradecer nos aimables commentaires et nous espérons recevoir votre visite nuevamente.Salutations cordiales,

We appreciate your comments, we inform you that the type of bed is subject to availability, we regret the inconvenience.However, we are pleased to know that your stay was pleasant and you enjoyed our service.Kind regards

We would like to thank you for your kind review and we look forward to welcoming you again. Kind regards,

We sincerely appreciate the time you took to share your opinion after your visit to our hotel. Our customers' opinions are of utmost importance to ensure compliance with our service standards at all times. Please accept our sincere apologies for the incident you experienced during your stay.Kind regards,

We would like to thank you for your kind review and we hope to receive your visit again.Kind regards,

Deseamos agradecer sus amables comentarios y esperamos recibir su visita nuevamente.Saludos cordiales,

We appreciate your comments, we regret the incident, your comments will be transmitted to the corresponding area for your information.Kind regards,

We appreciate your kind comments and hope to have the pleasure of receiving your visit again.Kind regards,

We would like to thank you for your kind review, we would have liked to know your comments, we hope you will give us the opportunity to receive your visit again and we can exceed your expectations.Kind regards,

We appreciate your important comments, we are dismayed to read your comments about the service you have received during your stay with us. Especially since his comments do not reflect the usual standard of service that we strive to ensure for our guests. However, please rest assured that your opinion will be shared with our department heads to inform them of this situation and to act accordingly.We hope to have the pleasure of receiving your visit again and to regain your trust.Kind regards,

We appreciate your comments, we do everything possible to ensure that our customers can enjoy an enriching dining experience in an unparalleled environment and with excellent service. Our restaurant team will continue working to surprise you with delicious local and international dishes on your next visit.Kind regards

Aunque lamentamos sinceramente leer que su estancia en nuestro hotel estuviera por debajo de sus expectativas, agradecemos el tiempo dedicado a compartir esta información sobre su experiencia. Sin duda creemos que siempre hay margen de mejora y su opinión constructiva es muy valiosa para nosotros, transmitiremos sus importantes observaciones a las areas correspondientes para su seguimiento.Una vez más, gracias por su visita y críticas constructivas, esperamos que haya tenido un buen viaje de regreso a casa y nos gustaría tener el placer de recibirle de nuevo en nuestros hoteles asegurando de antemano nuestras mejores intenciones en todo momento.Saludos cordiales,

We appreciate your kind comments, we are pleased to know that the location was pleasant for you, we suggest that on your next visit you notify us if you have any dietary restrictions so that we can follow up on your requirements.Kind regards,

We would like to thank you for your kind review and we hope to receive your visit again.Kind regards

We appreciate your comments, we are sorry that your stay was not what you expected, your important comments will be transmitted to the corresponding areas for information and follow-up.We appreciate the time you took to share his concerns, and we hope you will give us the opportunity to serve you better in the future.Kind regards,

We appreciate your kind comments and hope to have the pleasure of receiving your visit again.Kind regards,

Although we are sincerely sorry to read that your stay at our hotel was below your expectations, we appreciate the time you took to share this information about your experience. We certainly believe that there is always room for improvement and your constructive opinion is very valuable to us.We sincerely regret the incidents in the room which will be transmitted to the corresponding area for follow-up and to avoid future complaints.We are very disappointed to read your dissatisfaction with the dining experiences, we know that meals are an important aspect of our guests' vacation experience. Therefore, we will make sure to take your opinion into account to improve our services in this regard.We appreciate the time you took to share your concerns, we hope you will give us the opportunity to serve you better in the future.Kind regards,

We would like to thank you for your kind review and we look forward to your next visit.Kind regards