“This is our fourth time in the hotel; the staff service is still at the same outstanding standard, but other elements were discouraging. The restaurant opening days/hours are inconsistent with the all inclusive amenities offering; we could not visit the Steakhouse, as we were told that wait time was over an hour on 06/13, that we could return on 06/14; we returned on 06/14 and it was closed. When a hotel representative was asked, the reply was that “due to low occupancy, the hotel was opening...
“This is our fourth time in the hotel; the staff service is still at the same outstanding standard, but other elements were discouraging. The restaurant opening days/hours are inconsistent with the all inclusive amenities offering; we could not visit the Steakhouse, as we were told that wait time was over an hour on 06/13, that we could return on 06/14; we returned on 06/14 and it was closed. When a hotel representative was asked, the reply was that “due to low occupancy, the hotel was opening...
Jose A Ramirez