Ceiba Vacations from ₩1,278,286

The rooms were amazing and the staff was so friendly

The room is very clean, and the staff is amazing and helpful enjoy staying there

The entire staff was welcoming and friendly. Throughout the common areas they had soothing aroma therapy. The room was large and well decorated, lighting was very adjustable, bed was incredibly comfortable and the rainfall shower was fantastic. The 2nd floor heated pool near the bar is a nice plus, as are the chairs, towels, and drink service at the beach. We also visited the rooftop restaurant which was a bit pricy but had a good vibe and tasty food. Did I mention it's also right on the beach? Definitely would visit again.

Great location to San Juan Old town. Hotel staff very helpful and room a nice size and clean. Had 2 night here before a cruise and would certainly recommend it.

This is the most difficult hotel to give some rating. Room was very small as everything else in it; for almost $400/day, it is very expensive. My wife and I stay here 8 days; although, our experience here was ok, we are not planning to comeback to this property. They promote this hotel and full refrigerator, but the refrigerator is very tiny, about 16"x16". Good and bad staff, some staff very nice polite, but some staff were rude. We requested to only service our room every other day which the cleaning girls were fabulous, but when we as for water the day that the service was not clean, the man in the front desk was very rude and told us that we were drying-out his office refrigerator. We never ask for water again as is the only thing that this hotels includes.