Central America, Mexico and Central America hotel rooms at the Palace Resorts

"Rude hotel staff , they didn’t have water for guests on April 5. Started renovating the hotel while guests were still In the hotel. Shut some restaurants and store a day before renovations . They didn’t seem to care for the safety and comfort of the guests"

"The hotel is next to the airport which makes it very convenient for an overnight stay. The room was poorly maintained, but in general it was comfortable. The staff was friendly. I bought Mexican food at one of the hotel restaurants and it was great, expensive though. The room was too cold and the only solution I found was to turn off the AC. "

"This resort was absolutely fantastic! I was hesitant to travel with just myself and my 16-year-old daughter, but everything went so smoothly and we felt extremely safe throughout the trip. The sunscape was beautiful! It exudes a perfect balance of relaxation and activity. The resort was open and airy, and its location was far enough away from Cancun's busier areas. The bartenders were very attentive, and the entire staff was extremely friendly. Our room was cleaned daily, and we always had what we needed. The coffee shop was a hit with my daughter. We treated ourselves to the spa versus taking an excursion, & it was well worth it! We intend to return!"

"A beautiful resort with nice design and a local touch that makes it one of kind. Very big but with many different sections and a good choice of restaurants "

"Had a very enjoyable stay. Staff excellent Weather could have been better, ocean a little rough. Very good value for the money Would return"

"Great place."

"Good resort.!rooms little dated but plenty of activity vitiate kids and lots al of food choices"

"Overall stay was great. A little noisy at times for my family with spring break parties but otherwise we enjoyed our stay. Nice amenities for family, food and drinks were good. "

"The main lobby bar staff was amazing, we loved Gabby! "