โWe had a very nice stay at Apartamento Annunziata. The location is super - close to shopping in Via Toledo and Centro Storico. The metro station in Via Toledo is also close, which made it easy to get to Piazza Garibaldi/central station (and onward to Pompeii). The Bed and Breakfast isn't very noticeable on street level, but once you get to the 5th floor and above, you have a lovely view of the city. The terrace on the 7th floor, where we had breakfast, is very nice. We will select this place if...
โL'accueil, la propretรฉ, la situation tout est parfait.! Aucun doute c'est un super spot pour visiter Naples et alentours.
Monica et Pascal sont aux petits soins pour un sรฉjour trรจs rรฉussie merci beaucoup โค๏ธ๐ฎ๐นโ
โIdรฉalement situรฉ, dans un immeuble typique, on est tout de suite immergรฉ dans la vie napolitaine! Accueil chaleureux et efficace ! La chambre spacieuse, literie de qualitรฉ, propretรฉ exemplaire, machine ร boisson illimitรฉs, avec un cafรฉ succulent ! les petits dej sont proposรฉs dans les bars ร cรดtรฉ ce qui permet de dรฉcouvrir plein d'endroit sympa! Tout รฉtait parfait ! nous recommandons ! โ
โCasa Hosteno is a ln absolutely beautiful and quiet property, tucked away in a lane-way in the heart of Napoli. Our family of five were very comfortable.
Pierpaolo is an incredibly welcoming host who shared the family history of the property and provided us with exceptional suggestions that made our visit memorable.โ
โVERY interesting place to stay, if youโre an art fan or museum this is the place for you, lots of stuff to discover in this hotel. A little complicated to find especially if you arrive late but very beautiful and clean. (Lots of stairs to climb, no elevator so beware for big luggage) โ
โBesonders herzlicher Empfang. Die Dame ist extra gekommen und hat uns den Zugang erklรคrt! Sehr sauber und schรถn!! Ein toller Start fรผr unsere Reise, wir werden es weiterempfehlen und Erinnerung behaltenโ
โWe used this property as our first and last night in Italy. Worked well for our travel in and out of Naples. Anna was extremely accommodating and friendly. The property itself was in a great spot for getting on the train to Sorrento (Although we did have to take two different ones). Lots of cafes and shopping. โ
โDue Kommunikation war super, die Gastgeberin war am Telefon sehr freundlich und hilfsbereit. Die Unterkunft ist sauber, groร und befindet sich in einer zentralen Lage. In der Nรคhe vom Hafen, dem Burg und der langen Straรe Via Toledo. Sehr viele Sehenswรผrdigkeiten sind zu Fuร erreichbar. In der Nacht war es sehr ruhig trotz der zentralen Lage in historischen Zentrum. Danke fรผr allesโ
โThe check-in was not smooth as reception was empty and we could not get in. The gentleman came to reception the following morning and made all great! His service was superb and we are grateful for all his help!โ
โFrancesca and the Melrose staff were hands on โAll the timeโ Great location, only a few feet away from Spacca Napoli. Great Bars next to the location, great drinks. amazing vibe.
Family room was perfect for the 4 of us .
Strongly recommend this location. โ
"I am writing to formally express my disappointment regarding our recent stay.
Unfortunately, our experience was far from satisfactory due to multiple issues with the room, facilities, and customer service.
When we arrived at 3 PM, we were informed that our reserved room was not ready, and we were assigned a different room instead. However, the room had a completely different layout, was uncomfortably small, and did not meet our expectations.
Upon requesting a room change, we were required to pay an additional โฌ100 for reasons that were not clearly explained.
To make matters worse, the bathroom and shower in the new room had rust-colored water coming from the taps, which we only realized after my wife and child had already used it. As a result, they developed skin issues, which significantly impacted our trip.
When we reported the issue, we were told that we could only move to the originally reserved room. We had to change rooms late at night, and while we received a small cake with a note apologizing for the inconvenience, it did little to improve our overall experience.
Throughout this ordeal, the reception staff never offered a sincere apology, and despite being told that the hotel manager would contact us, we never received any communication during our three-day stay. "
"15 min. walk from Napoli Centrale station.
Neighborhood is so so but the hotel property is very good.
You can get the most of your money at this hotel."
