“There are stairs leading up to the hotel entrance, and on our first day, no one offered to help with our luggage. I had to carry my luggages up the stairs by myself, and one of the wheels broke in the process.
We booked three rooms with the same room type, but one of us was assigned to what felt like a small staff room in a separate annex near the entrance. Another room had a strong musty smell, so we requested a room change the next day. Unfortunately, the replacement room was also located in...
“It was disgusting moment to stay in tim hotel. We booked with twin bed room but the bed was double bed so we said we want to change the room. But he didnt listen to us so we showed our reservation but he said no. So we demanded extra towel but didnt listen. We booked 4nights but we canceled. Anyone who want to stay there should bare such thing.”