Self parking is free at this property.

What time is check-in at Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

Are there all-inclusive benefits at Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, tennis, and more.

Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive Reviews, Deals & Photos 2026

Q: Does Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive have a pool?

Yes, this property has 12 outdoor pools.

Q: Is Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive pet-friendly?

No, pets are not allowed at this property.

Q: Where is Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive located?

Nestled on the beach, this Costa Mujeres hotel is 1.9 mi (3.1 km) from Playa Mujeres Golf Club and 2.3 mi (3.8 km) from Mujeres Beach. Punta Sam Beach and Punta Sam Ferry Terminal are also within 6 mi (10 km).

About the neighborhood

Located in Costa Mujeres, Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive is on a private beach. La Isla Shopping Mall and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and North Beach. Traveling with kids? Consider Extreme Adventure and Gotchak Paint Ball Extreme. Visit our Costa Mujeres travel guide

10/10 Excellent

Candace

Jan 17, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great food, great service, great beach

Stayed 4 nights in Jan 2026

10/10 Excellent

Jolanta

Jan 16, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Nice, big, new and clean rooms and beautiful beach.

Stayed 10 nights in Jan 2026

8/10 Good

Greg

Jan 5, 2026

Liked: Cleanliness

staff very friendly

Stayed 5 nights in Dec 2025

10/10 Excellent

Chichi

Jan 6, 2026

Liked: Cleanliness, amenities, property conditions & facilities

perfect and super huge hotel！ I love the family suite room , very comfortable and convenient ~~ clean and brand new~ Butler service is great <

Stayed 6 nights in Dec 2025

10/10 Excellent

Stacy

Jan 21, 2026

Liked: Cleanliness, amenities, property conditions & facilities

We had a great time! Resort isn't completely finished yet, but the food, staff and beach are absolutely amazing. Our room was huge (Mirage Club 1 Bedroom) with 2 full bathrooms! Jose Baez our server at the pool was the absolute best. Waterpark looks super fun too!

Stayed 5 nights in Jan 2026

8/10 Good

Xavier

Jan 22, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing resort, delicious buffets and restaurants, great alcohol selection at bars, very fine sand. The pool could use some heating. Probably due to its recency, the hotel’s wait staff is still adjusting and the service was inconsistant (ex. not receiving specialty coffee until the end of breakfast, forgetting orders or to take orders).

Stayed 6 nights in Jan 2026

6/10 Okay

Maged

Jan 22, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff was very pleasant, the rooms were clean and stocked up with refreshments and water. The shower drain was not working properly, and water was running out of the shower stall into the bathroom. reported it, never got fixed,

Stayed 6 nights in Jan 2026

10/10 Excellent

Georgina

Jan 12, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The hotel is beautiful, the food is delicious, everything is super clean. The butler assigned to us, named Teran, simply made our stay so much better; everything was perfect thanks to him. All the bartenders were always very friendly and served us with a smile, but the bartender at the lobby bar on the lower level was simply the best—he made delicious cocktails. And what can I say about the restaurants? Absolutely delicious. Last but not least, the entertainment staff brightened our days with their charisma and enthusiasm, and the girls at the kids' club were super nice and attentive; my children adored them. I will definitely return.

Stayed 6 nights in Dec 2025

8/10 Good

Sameh

Jan 14, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Thanks, Tete for the great support throughout our stay. You made our stay so nice and smooth. The check-in was smooth and the room we got was great, no issues and we had two roller beds (four adults). The reason for the four stars is the new year eve and Indian restaurant services. Clearly the resort is understaffed and not prepared for this soft opening. Some issues also still pending like shaky tables, and ice cold pools! Overall, we enjoyed our stay although we had some incidents with rude staff at the Marketplace and Indian restaurants on the 31st and January 1st dinners.

Stayed 8 nights in Dec 2025

6/10 Okay

carla

Jan 14, 2026

Liked: Cleanliness, amenities, property conditions & facilities

This is NOT a five star. And the prices that they are advertising make it even LESS than a five star. We were at the resort for three nights in January and were very surprised and disappointed with the food quality and options. I want to give the resort "grace" as they were just opening but the disappointments were in "basic" amenities like soda options and not having straws? However. it did deliver on the two things I wanted. A fabulous beach and our ocean front plunge pool view. PERFECT.

Stayed 3 nights in Jan 2026

4/10 Poor

Monica

Jan 7, 2026

Disliked: Staff & service, amenities, property conditions & facilities

We stayed at this property from Dec 27-Jan 2. It had just opened 3 weeks prior and in my opinion, it should not be open for another 6 months to 1 year. We encountered so many issues I cannot in good faith recommend this resort to anyone. Even basic amenities such as having towels for the pool/beach were not met. Every day was a constant search for towels. We had to change rooms once because of the ongoing construction and jackhammers in the morning. The tables in the Seaside Cafe were all broken and wobbly. We made a dinner reservation online for New Year's Eve which was accepted and then when we got there, the restaurant was closed. The pool in our 5th floor suite overflowed to our balcony below. They assign each guest a butler which sounds great in theory but unfortunately I can't name a single thing he did for us. Food was pretty good, lots of cabanas and the property itself is beautiful but they are so not a 5 star hotel. Don't stay here!

Stayed 6 nights in Dec 2025

8/10 Good

Chadwick

Jan 20, 2026

Liked: Cleanliness, amenities, property conditions & facilities

New resort hiccups. Water stains, broken jacuzzi, online menus didn't match actual menus they could deliver. Music was so loud we couldn't talk during dinner in the plaza. Kids were walking around with their hands covering their ears! That all being said- the staff were amazing and very helpful! They turned the music down, fixed our jacuzzi, they never looked like they were expecting a tip, and the food was above average at all times. The beach was lovely. Always a chair available. Drink lines were non existent. Though they default the drinks to levels that I find too sweet-- not the bartenders' fault. The have a bunch of premixes they use-- and either they're just cheap mixes and use too much sugar or they don't adjust the recipes by taste when making them every day. Bartenders were apologetic when I asked for them to make things less sweet. Also, I think the bottles alcohol was watered down. I had a few things straight for sipping and they didn't burn as much typical. Though that could just be my imagination. I will probably come back.

Stayed 3 nights in Jan 2026

6/10 Okay

Darnell Lenny

Jan 7, 2026

Liked: Cleanliness, staff & service

Disliked: Amenities

I was surprised (and not in the best way) about this property and stay. I'll start with the positives that its located next to the Majestic Elegance that I had the pleasure of staying at and it was by far one of the best experiences I had in Cancun. So when we arrive at the Mirage my expectations were high but were let down. It took us an hour almost to be checked in as we arrived at the check in time of 4p. The room we received was considered an upgrade but the swim out we thought we were getting was really a plunge pool, that did not have a privacy wall and everyone walk-in past could just walk into our space. The food was not as flavorful, the property still look like it was under construction and the greenery looked dead and unkept. Our butler service was a nice touch but we mostly did everything on our own. There was no perk to having an Adult only side because it was a good mixture of children at the bars and the restaurants near them. Upon our check out we overheard a couple debating about their experience and partial refund. I do agree while the place is listed as a 5 star it gave 3 stars at best. I usually have photos from all our trips but because of the experience I chose not to capture any because we were not completely satisfied. What I can commend is the staff was very nice and I hope Majestic continues to support them because I know this transition and opening isn't the best experience for all involved.

Stayed 4 nights in Jan 2026

10/10 Excellent

Itzik

Dec 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our experience at the hotel was greatly enhanced by Tete, our butler, who was truly exceptional. Her attentiveness and problem-solving made a meaningful difference to our stay and elevated the overall experience. The hotel itself is brand new, beautifully designed, and operates at a 5-star level. We were fortunate to receive an upgrade to a plunge pool rooms with an ocean view, which was excellent—spacious, well designed, and very relaxing. It’s worth noting, however, that many rooms in the family section do not have ocean views, and guests should set expectations accordingly. We initially booked a swim-up pool room, which wasn’t ideal for us, but thanks to Tete’s help, this was resolved smoothly. One design consideration to be aware of is that a large restaurant has been built between the pool area and the ocean, which limits ocean views. Additionally, the main pool is not heated, so guests who prioritize pool over the ocean may find the pool area less appealing. For us, this wasn’t an issue since we love the ocean. Families traveling with teenagers should be aware of some limitations. Teens are not permitted in the club area, and the alternative activities are geared more toward younger children. We also experienced a strict enforcement of rules at the sister property, Elegance, including threading the teenager to call the police on them. 😳 Overall, for adults or families who love spending time at the beach and value a high-end, modern resort, this hotel is a great choice.

Stayed 4 nights in Dec 2025

10/10 Excellent

Val

Jan 18, 2026

Liked: Cleanliness, property conditions & facilities

Great facility but the food was amazing, the property is new and is still under small repairs but I general was agreat experience. Thanks to Majestic team

Stayed 4 nights in Jan 2026

10/10 Excellent

Fatima

Dec 20, 2025

Habitacion Sky view pool

Stayed 1 night in Dec 2025

8/10 Good

Maryam

Jan 17, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The place looks gorgeous and the rooms are beautiful. They need to work more on their communication so everything goes smoothly. There were some hick ups but overall a great experience.

Stayed 7 nights in Jan 2026

8/10 Good

Gevorg

Dec 30, 2025

Liked: Amenities, property conditions & facilities

Big rooms with two baths. Very good water park both for 2-3 year olds and teens. Food was ok not at the level of a 5-star. Shows were also just ok. Beach was ok. Some seaweed. Good hotel for a family.

Stayed 7 nights in Dec 2025

2/10 Terrible

Alice

Jan 23, 2026

Disliked: Cleanliness, staff & service, property conditions & facilities

This hotel is not ready to host for a while, things are half way open and half way done. Hotel is nothing like the pictures they posted, which is AI concept of how it’s supposed to be.

Stayed 7 nights in Jan 2026

10/10 Excellent

Mahzad

Jan 22, 2026

Liked: Cleanliness, amenities, property conditions & facilities

All good

Stayed 7 nights in Jan 2026

6/10 Okay

Charlane

Dec 30, 2025

Liked: Cleanliness, property conditions & facilities

Experienced several hiccups during our stay, and although they tried to work through the issues we had, something kept going wrong almost daily throughout our entire stay.

Stayed 7 nights in Dec 2025

8/10 Good

German

Jan 3, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

None

Stayed 4 nights in Dec 2025

10/10 Excellent

Kevin

Dec 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Dec 2025

4/10 Poor

Timothy

Dec 21, 2025

Disliked: Cleanliness, property conditions & facilities

This resort is still under construction. It had opened 3 days prior to us booking however Expedia provided no mention of this. After having booked through Expedia we were very disappointed to find out that they had not provided any information outlining this.

Stayed 5 nights in Dec 2025

2/10 Terrible

John

Dec 22, 2025

Liked: Cleanliness

Disliked: Amenities

facility is not ready for travelers yet! soooo much to say about this horrible experience. experience was not 1% as good as Punta cana majestic mirage

Stayed 7 nights in Dec 2025

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