"The hotel itself is very nice. Very cool vibe. Close to everything. Very clean. French style breakfast hangs from your door every morning. The muffins on our first day were actually wet. Not moist as in baked, wet. Unfortunately the staff is hard to deal with. We arrived a little early due to flight and had to wait for our room. We expected that but the delay was horrible. We had winter clothes on, had been up flying since 5am and had not eaten. I know that's not there problem but they showed absolutely not concern. I asked 3 different staff members after the wait was getting really long and each one said they would check with housekeeping but no one got back to us. Finally I asked a young blonde woman for assistance and she got us in our room right away. I have no idea why the others "disappeared ". Every time we would return to the hotel there was no one to speak with or the original gentleman we dealt with would take off. Like he didn't want to deal with any issues. Housekeeping was awesome. We liked the hotel a lot, not so much the staff. Sorry but won't stay there again. Thats too bad. Its a cool hotel."
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