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"Our firstvroom the heat and air didn't work, then the toilet wouldn't flush. They gave us a different room, went to the new room and there was people already in that room. The third room we were put in wasn't updated like the other rooms were. Also, the pool and hot tub that was advertised (also why we chose this hotel) was all under construction. This was after the employees checked us in, watch us try to get in the pool are and never notified us of this."

"Great location with access to nearby restaurants and bars. Staff were friendly."

"I had a really enjoyable stay at this hotel. The entire property was clean and well-maintained, which made a great first impression. My room was spacious, comfortable, and spotless—exactly what you hope for when traveling. One feature I especially appreciated was the added security of needing a key card to access the elevator. It gave me extra peace of mind throughout my stay. The bar and restaurant were excellent, offering great food and drinks in a welcoming atmosphere. I also loved the convenience of the 24-hour mini market, which had a nice variety of snacks and beverages, including both alcoholic and non-alcoholic options. The complimentary breakfast was another highlight—plenty of good choices to start the day off right. Overall, a very pleasant experience. I would definitely stay here again. "

"This is the only hotel we stay at in Blackhawk. They have the best steak, staff is amazing, great rooms. Favorite hotel/casino hands down"

"The hotel is historic and the amenities reflect that. One example it takes about seven minutes for the water to get hot, the rooms are not air-conditioned, but as far as the history goes, it is a gem. "

"I think over priced at least they could offer breakfast for the price they charge "

"Excellent property and nice service by everyone. However we stayed on 1 night so could not discover all amenities but breakfast was much better."

"Amazing hotel"

"Cool hotel, great staff with good amenities. Can't beat the price point. With that said, you get what you pay for. The place appears to be getting old. Broken window curtains you can clearly see from outside. No vents in the bathroom. Not a real fresh smell on initial entry of the room. Not horrible but definitely not pleasant and inviting. Bed was ok. Comfortable enough to get some rest but nothing to brag about. The location is pretty good. Centrally located to a lot of touristy stuff. Shopping, gas and food all close by. Personally, for the price, I would stay here again but if the price goes up, all the little things need improvement. Oh and the very very dark indoor pool area was a weird vibe. Why no lights? Seems unsafe. "