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"It was great, room was nice. People are nice. I got stuck on the carpark opposite from the snowstorm, the guys/girls at the reception came and tried to help me unstuck the car. There are only 2 washing machine/laundry though, so if you forgot to take the laundry out, they normally put out a card on the machine to tell you get it from the reception."

"The staff and amenities were awesome. I booked it mainly for the onsen and it did not disappoint. They also had free washers for laundry. You had to pay to dry the clothes but 20 minutes for ¥100 was very affordable. I would definitely stay here again. "

"Everything"

"Clean room, staff, ski in-out"

"Great time."

"Everything was great! Staff were all friendly and helpful. I don’t think I’ll ever have breakfast that good before. "

"The room we were upgraded to was superb! The staff were great and the breakfast buffet as always was delicious!! The ski in and out valet is second to none in Niseko!!"

"The staff were amazing! I’d left my bag on the bus and they bent over backwards to get it safely back to me. The bye bye cookies were a real treat too and added a nice touch. "

"Staff were extremely polite, helpful, and made my stay very enjoyable. The food in the restaurants and room service was also very good. The room itself was comfortable for the most part except for getting hot during the day regardless of what the thermostat was set to and some small cosmetic damage to some features."