โAn elegant designer hotel with exquisite suites, furniture and views over the Yotei mountain. The biggest bed we have ever slept in, probably 240 cm large. It hosts a Michelin stared sushi restaurant as well. Close to the gondola. We loved everything about the hotel, the staff is amazing, friendly, helpful and polite. They have picked us up from the train station and also arranged a small welcome present for my husbandโs birthday. Would come back any time!โ
โWonderful stay in the penthouse unit! Spectacular views of Mt Yotei and the surrounding area! Clear communication from the staff and painless check-in/check-out process. Highly recommend MUSE Niseko!โ
โThe Gondola Chalet was the perfect place for my group snowboarding at Grand Hirafu. Easy to find and check in.
The chalets are walking distance to the King Gondola. So easy to get to the mountain first thing in the morning.
The chalets have a great view, lots of room, very clean and everything youโll need in the kitchen. We cooked at the chalet twice and walked to dinner nearby at some very yummy restaurants. This place is better than advertised.
The concierge is very helpful and even left us...
โ1. Safety - every part of the door need access by using our room card.
2. Easily accessible to skii area.
3. Room is big and spacious. Everything in the room we need is there.โ
โA bit far from ski resort but could get aid for free riding when schedule met, though it said no riding service available when I asked by email before trip. All staff were amazingly nice and friendly. One thing to be desired was thereโs no bath tub. โ
โGreat little condo, although was a little tricky to find at first. That said, there was someone waiting to answer the phone when we needed to call to find it.
Condo has a free ski shuttle in the mornings and afternoons that is shared with another place or two. Worked fine unless you need to leave during mid-day.
The kitchenette does not have a stove, so you can't really cook anything, just heat up stuff in the microwave. This was a big bummer and they should add a hot plate or single burner...
โWe had a very comfortable stay with complete amenities in the house. Feeling calm and healing atmosphere as we were surrounded by a beautuful snowy landscape. Love the view especially morning sunrise as we can see Mt Yotei clearly from the room. The guest services is good as they have been accomodationg although earlier there was a few problems arising during our check-in. We might consider staying here again for our next winter hoilday.โ
โWe had an incredible stay at Kozue in Niseko! The customer service was exceptional. Natasha and the staff were amazing, friendly, responsive, and so easy to get along with. They went above and beyond to assist us with everything, from arranging our airport pickup to helping us with snowboard equipment rentals and transportation. They even helped secure dinner reservations, making our trip seamless and stress-free. The hotel itself was spotless, well-maintained, and had a warm, welcoming...
