중동의 럭셔리 호텔

"뷰는 좋았지만 객실 카펫과 의자에서 퀴퀴한 냄새가 났고, 욕조에 담뱃불로 지진듯한 흔적시 그대로 남아있었다. 창문도 잘 안닫혔는데 낡아서 어쩔수 없는 건지 모르겠다. 체크인 스탶들은 친절했으나 그 외 다른 스탶들은 무뚝뚝했고 고압적인 태도라 놀랐다 "

"How Hotels.com manage the hotels ? This hotel is the worst I have ever stayed over last 30 years ! and Hotel.com says it is by Four Points ? This is not totally true ! This is just local Indian hotel in Dubai. "

"I stayed at this hotel for two nights. The location is excellent, right next to Dubai Mall, and the view of the fountain show from the balcony was beautiful. The room was clean despite the building being older, and breakfast was fresh and well-prepared. However, I experienced a serious safety issue. On my way to the airport, I used the hotel’s transportation service. During the ride, the driver made several inappropriate and uncomfortable comments. I felt extremely unsafe and anxious throughout the journey. After arriving at the airport, I reported the incident to the hotel. Their response was disappointing. Hotel told me the driver was just a contracted provider, not a hotel employee. This felt dismissive, especially considering I had asked staff beforehand if the service was safe and had trusted their reassurance. During my stay, I had used other transportation services in the city with no problems. It was only the hotel-arranged ride that raised concerns. I also noticed that access to guest floors from the lobby was open and unmonitored, which further added to my discomfort. This hotel offers many great features, but safety should never be compromised. I hope they take stronger action in the future to protect their guests. I won’t be returning, and I encourage solo travelers especially to be cautious."