오하이오의 아침 식사 제공 호텔

“The rooms were pretty and clean. The grounds were gorgeous.”

“Booked two nights from Expedia. On the first night, I was badly bitten by a bed bug. Captured it alive and showed it to the front desk, then switched me to a new room. However, it is too late, and I cannot sleep anymore cause it always feels like there are more bed bugs. Had to cancel the second night and have been waiting for the hotel to deal with it. However, no one has ever contacted me, nor has there been any update on the refund for more than a week.”

“The worst ever hotel/suites in the 30 years of my life. Water shut down, card key malfunction, no kitchen wares whatsoever, vending machine malfunction, dirty floors and bathroom, unfriendly staffs....just about everything was horrible. Had pretty good experiences with Sonesta hotels but definitely not this time. I strongly believe thst Sonesta management at the headquarters needs to close this place down right away before they lose more business credibility. Seriously.”

“Didn't stay because owner cancelled trip and claimed I did.”

“Honestly, I wanted out as soon as I got there. Place is run down, and it shows. The environment isn’t great.”