유타의 스파가 있는 리조트 및 호텔

“첫도착시 도어맨,벨맨은 매우친절하여 자시간운전의 피로를 풀수있었지만, 객실샤워실 컵이 파손되어서 난 입술을 다쳐 피가났고, 늦은시간이라도 직원에게 항의했지만, 직원은 내게 사과도없었고, 내상태에는 관심조차없었다. 다음날 다시 항의하자 총지배인은 당일 근무가아니라하더니 홀담당 매니저가 내게 100불을 준다했다. 나는더 기분이 안좋았다., 총지배인이라는분이 결국 나와서 진심어린은 사과와함께, 내상태를 체크해주었고, 우리의 뜻깊은 여행을 망칠까 걱정해주며 본인이 해줄수있는 성의 표시를 다해주고싶다고했다. 행여라도 전달과정이 제대로 이뤄졌는지 확인하기위해 한국인 직원을 보내주는 배려도 감사했다. 1년전부터 준비했던곳이라 기대가 너무컸나보다. 역사있고 기풍있는곳이라 서비스도 그만큼 깊을거라생각했는데, 초기대응하는 직원들의 서비스가 실망스럽다. 다친상처는 다행히 잘 아물었지만 마음의 상처는 오래갈듯하다. 하지만 마지막까지 최선을다해 배려해주신 총지배인님께 감사인사를남기고싶다. 다시방문한다면...

“The breakfast was plentiful and varied. Nice oatmeal, fresh fruit, and various hot options. Freshly brewed coffee as well. The pool, hot tub and sauna were all excellent. Our room service was attentive and we always returned to a clean and refreshed room. Highly recommended!”

“We LOVED our stay at West Gate in Park City, Utah! My husband and I got married on his birthday and West Gate hooked us up. They made our day so special—we felt like resort royalty. Our condo was clean, cozy and comfortable. We had the best view in the house—a pine-flanked balcony overlooking the outdoor pool. Okay. Can I tell you how beautiful this was??!! Wow. Wow. Wow. The jacuzzi tub felt like a taste of Tahiti. We felt pampered, adored and welcomed. Nice, the desk attendant, was so kind,...

“Good”

“We loved Black Rock Mountain Resort!! It’s beautiful. Staff is excellent. Katy was so pleasant to deal with when checking in. Room was spotless and bed was so comfortable. Definitely pay for the Mountain View. The pool & hot tub were amazing to be able to use when it was 50 outside with the gorgeous mountains in the background. We were there for our 20th anniversary and they even gave us a nice treat. Top notch for sure!! Will be back❤️”