이스트 오브 더 스트립 아파트식 호텔

“Hello, I wanted to share some concerns about my recent stay and request your help in reviewing whether a partial refund might be appropriate. When I checked in, I asked if it would be possible to place my room on the same floor as another family member staying at the hotel. I was told that because my reservation was booked through Expedia and listed as a private room, the hotel was unable to make any adjustments and that I would need to contact the host through the booking platform if I needed...

“I thought I picked a room with a balcony, but it ended up being a lottery on what I got. I saw some dings on the wall upon arrival, the room is always warm and the ac doesn’t get it cold enough, and the toilet flush was low flow… Fair warning, the listing is 3rd party owned and not part of the hotel itself. That being said, the phone in the room will not dial and you’d have to communicate directly through Expedia’s messaging system.”

“Large rooms”