푼타 베나도 터미널

음식위생상태 최악. 바 맥주에서 새끼거미발견. 컵 제대로 씻지않고 서비스함. 레스토랑 음식 맛이 너무 없음

Beautiful resort, but serious hygiene concerns We stayed at Viva Azteca for two weeks and had a mixed experience. The resort is beautiful, the beach and location are fantastic, and most staff were very friendly. Unfortunately, we had serious concerns about hygiene. After returning to our room one day, we found a brown, foamy and unpleasant-smelling substance on one of our electric toothbrushes. We reported it immediately, but only after repeatedly following up were we told that nobody knew what had happened. We no longer felt comfortable using the toothbrush and had to buy a new one. On another occasion, a dirty cleaning cloth was left on our clean clothes. We also encountered undercooked meat on several occasions, including chicken. I experienced severe gastrointestinal illness during our stay. We cannot know for certain what caused it, but afterwards we avoided higher-risk foods such as sushi and certain chicken dishes because we no longer felt comfortable eating them. This is especially disappointing because we were considering Viva Azteca for a future vow renewal with our family and friends. After this experience, we are unfortunately no longer sure we would choose it. There is a lot to love about this resort, which makes these issues even more disappointing.