โThe staff were exceptional!! Super friendly and helpful. The area around the hotel was ok. Never felt unsafe which was nice. I would definitely stay there again next time Iโm in NYC!โ
โThe location one of the best parts of this hotel. You are steps away from luxury shops and restaurants. You have access to Zero Bond and a speak easy bar (located in the basement). The staff was very friendly and accommodating. The room was clean, beds were comfortable, and the space was pretty good. โ
โThe history behind the hotel is so cool. William, the bellhop was so knowledgeable. I wish there was a formal tour as part of the check in service and that William had a whole staff under him to help lift up the historical aspect of the hotel. I could have spent much more time talking and wish I didn't feel like I was interrupting him from doing his job. Its so important to preserve the history of New York and all the art, music and poetry that happened in this hotel. It seemed like he has a...
โStaff is outstanding. The front desk is superb, Tyra and Daniel. The cleaning staff, the lady from the Caribbean. Our room was immaculate. The smell was wonderful every time we walked into our room. Every detail was taken care of. We canโt wait to tell all of our friends and be back.โ