그라나다 힐스 리조트

"친절하고 위치가 훌륭함 "

"객실은 깨끗하고 침대사이즈도 적당했어요 체크인 체크아웃할때 화상으로 했지만 괜찮았어요 주차비 15불 있었고 주변에 마트랑 식당 있고 안전했어요 가격도 싸고 좋았어요"

"깨끗"

"매우 깨끗합니다. 유니버셜 스튜디오에 가기에 최적의 위치입니다."

"1층에 BAR가 있어 늦게까지 시끄러워요. 그거말곤 다 좋았어요…"

"주변에 아무 것도 없음"

"Location is perfect "

"I clearly left my clothes in the closet before checking out of this hotel. I contacted the hotel immediately after checkout, yet they kept claiming they had never seen anything and that nothing was found. I know exactly where I left my belongings, but the hotel denied everything and took no responsibility whatsoever. When I complained in person at the lobby, they told me, "We'll follow up. If we find it, we'll contact you. If not, we'll consider compensation." But once I left LA, I sent multiple emails—which they read but never replied to for days. What made it worse was that while I was seriously explaining the situation, some staff nearby were smirking and laughing, as if it was a joke. It was disrespectful and completely unprofessional. There’s a strong possibility that a housekeeper stole my belongings, yet the hotel conducted no real investigation, gave no updates, and offered no resolution. They just kept saying things like “We understand” and “We’ll do our best”—but did absolutely nothing. Theft, zero accountability, and staff who mock customers—easily the worst hotel experience of my life. Stay far away from this place."

"Great"