인디펜던스 아파트식 호텔

“Room was very clean. Breakfast was okay”

“Premier Suites Independence, located at 6025 Jefferson Dr., Independence, Ohio was TERRIBLE. The conditions of this hotel were unacceptable, unsanitary, and unsafe, particularly given that both my sister and I have asthma and are recognized as disabled under the State of Ohio. Upon entering the room, we immediately noticed that the room was extremely dirty. There was significant dust buildup in the heating system vents, which is a serious concern for individuals with asthma. Additionally, the...

“When I first arrived at the hotel, the lady at the counter did not acknowledge me or even speak until I mention my reservation. She also didn’t tell me any of the perks like what time was breakfast? If the pool and Jacuzzi was available the hours I had to ask. The room smelled stale and the tub was not properly cleaned out. The food in the restaurant was not good at all. The breakfast was OK. The French toast was really good. I will also mention the bar attendant lady was really nice even though...

“My reservation wasn’t paid for even though I paid on Expedia. My room wasn’t clean. There are minimal amenities and only one elevator working. No ice machine. ”

“Never going back ”

“Room was quiet enough. Comfy bed, pillows were subpar. Breakfast is very basic, no hot food provided for free. First morning they ran out of coffee before 7am? It’s not a bad hotel, but it’s not great either.”

“This is a beautiful hotel from the online pictures. When I was unable to attend and attempted to cancel over 48hrs in advance, I was transferred between departments for days with a (Will respond within 72 hours). Still have not received response or refund. Would not recommend. ”

“There is power cut and I could not checkin. I have to find another hotel. tried chatting on Expedia app but with no help. The hotel is kind enough to say they won't charge for the night as they could not checkin due to power failure. Please refund that night for me as I could not contact Expedia to make this request on time. ”

“Everything we expected ”

“Room was nasty smelling and looking but “clean.” The staff was not receptive to my issues during the blackout. There was no pool or gym like the website said had. There was no breakfast just a brew of bad coffee”

“Staff was very friendly and accommodating. Even remembered me by name. Checkin was quick and room was clean. ”