"We stayed here for one night after arriving and one night before we went home to Canada. The first room was great. Really liked the spacious shower and high water pressure (all the shower heads in Japan offered very powerful water sprays!). Beds were comfortable and room was clean. Different room on our way back. Still clean, but was a little run down and not as nice as the room on our first stay. Staff were very kind and friendly, and they spoke English decently. I left my electric toothbrush in our room on our first stay, and they had it when I returned two week later. Downstairs lobby was very inviting with a great selection of amenities and a Family Mart. Breakfast was awesome! Can be very busy hotel - lots of tour groups of US high school kids seem to stay here. Close proximity to convenient stores, restaurants, a grocery store, and within a 15 minute walk to the train station. 10 minute Uber to the mall. Really appreciated the free shuttle to the airport."